Manager, QA & Continuous Improvement

AbbVie

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
North Chicago, IL
Salary
$109,500–$208,500 / yr
Posted
32 days ago
Freshness
Confirmed live yesterday
Closes
Aug 10, 2126

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $177k
This role $159k
$98k most similar roles pay here $220k

This role pays less than 69% of similar roles. Most pay $147,150–$206,500 — the shaded band above. At the midpoint, this role pays about $159k versus about $177k for comparable roles.

Based on 239 similar postings.

Employer

About AbbVie

AbbVie is a global biopharmaceutical company focused on discovering and delivering innovative medicines and solutions in immunology, oncology, neuroscience, and eye care. Its products include Humira, Skyrizi, and Rinvoq.

AbbVie currently has 297 open roles on FindRole.

Listed pay typically runs $109,500–$208,500 across 271 roles with salary data.

Most-posted roles

View all roles at AbbVie

At a glance

TL;DR · Manager, QA & Continuous Improvement

The Manager, QA & Continuous Improvement leads a team of quality assurance and data-driven insights personnel within the operations function. This individual manages the Quality System, including the Monthly Review Board, CAPA program, and all aspects of the Quality Monitoring program while maintaining documentation control for internal and external audits. Daily responsibilities involve overseeing investigations regarding complaints, non-conformances, and deviations; managing performance metrics and KPIs to identify improvement opportunities; and leading organizational Performance Improvement plans. The role requires expertise in Six Sigma or continuous improvement methodologies, as well as experience with data analytics, risk management, and information security. Candidates must possess strong communication skills to collaborate with stakeholders and represent the quality function effectively. This position operates within a regulated industry environment where ensuring compliance and driving process improvements are critical components of the work.

What you'll do

  • Manage the Quality Assurance team including hiring, performance management, and staff development.
  • Oversee the Quality System, including the CAPA program and the Monthly Review Board (MRB).
  • Manage investigations for complaints, non-conformances, deviations, and trend analysis.
  • Analyze quality metrics and KPIs to identify opportunities and lead data-driven improvement projects.
  • Maintain the documentation control system and ensure compliance with internal and external audits.
  • Lead the organizational Risk Management process regarding privacy and security efforts.
  • Review and approve all Quality System documents and records.
  • Oversee monitoring tools and expand automated quality monitoring and analytics systems.

What we're looking for

  • Bachelor’s degree in business, physical or life science, pharmacy, nursing, engineering, or a related field.
  • 5+ years of experience in quality assurance, service center, or technical fields within a regulated industry.
  • 3+ years of managerial and/or project management experience in a quality assurance or similar organization.
  • Knowledge of Quality Systems governing policies and procedures related to Quality Assurance best practices.
  • Experience driving key process improvement initiatives based on data-driven insights and KPIs.
  • Six Sigma or continuous improvement methodology certification or experience is preferred.
  • Regulatory, compliance, and/or information security experience is desired.
  • Strong communication skills and ability to collaborate with stakeholders across the organization.

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