Manager, Modern Endpoint Management

What you'll do

• Define and drive the enterprise endpoint strategy for mobile and desktop platforms aligned with security and compliance goals.
• Lead the transition from legacy management solutions to cloud-native technologies like Microsoft Intune.
• Manage the end-to-end device lifecycle including procurement, zero-touch provisioning, deployment, and retirement.
• Create and manage device compliance policies, security baselines, and application deployment rings across all platforms.
• Integrate endpoint management with Microsoft 365 security services and Zero Trust architecture principles.
• Package and deploy applications through the UEM platform using automation and version control.
• Serve as the subject matter expert providing Tier 3 escalation support and technical guidance to service desk teams.
• Manage relationships with mobile carriers and hardware vendors to drive cost optimization and performance.

What we're looking for

• Completed Bachelor's degree or equivalent combination of education and relevant work experience.
• 5+ years of experience in IT Operations with a focus on endpoint and device management.
• Expert-level proficiency with Unified Endpoint Management (UEM) and Mobile Device Management (MDM) platforms, including Microsoft Intune.
• Advanced knowledge of Windows operating system deployment, patching methodologies, and Windows Autopilot.
• Strong proficiency in scripting and automation, particularly PowerShell, to automate endpoint management and operational workflows.
• Deep understanding of mobile operating systems, including iOS/iPadOS, Android, and macOS management.
• Experience with Apple Business Manager and Android Enterprise enrollment programs.
• Microsoft Certified: Endpoint Administrator Associate (preferred).