Manager, International Client Services

What you'll do

• Translate complex payment network policies into actionable operational requirements for internal teams and external clients.
• Analyze participant data to identify key risk indicators and quantify compliance levels across the global network.
• Design and implement monitoring programs to ensure alignment with audit standards and regulatory obligations.
• Build and maintain executive-level dashboards and reporting tools to provide visibility into compliance health.
• Strengthen operational controls to mitigate risks and ensure consistent adherence to network requirements.
• Utilize AI-enabled tools to automate monitoring processes and improve operational efficiency.
• Standardize compliance data using metrics and visual tools to support risk management initiatives.

What we're looking for

• Bachelor's degree or military experience.
• At least 4 years of experience in Payment Network Policy, Risk Management, or Compliance within the financial services or payments industry.
• At least 3 years of Project Management, Business Analysis, or Operational Management experience within the financial services or payments industry.
• At least 3 years of experience developing, evaluating, and implementing compliance and risk assessment activities.
• Experience working directly with card payment networks, issuing and acquiring institutions, and payment processors (preferred).
• Experience creating executive dashboards or operational tracking systems using tools such as Tableau, Power BI, or Advanced Excel (preferred).
• Project Management Professional (PMP), Agile/Scrum, Lean, or Six Sigma certifications (preferred).