Senior Director, Risk Management - GPN Payment Success & Ecosystem Integrity

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VARichmond, VAChicago, ILNew York, NYRiverwoods, IL
Salary
$217,000–$247,700 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $222k
This role $232k
$169k most similar roles pay here $276k

This role pays more than 54% of similar roles. Most pay $178,950–$265,250 — the shaded band above. At the midpoint, this role pays about $232k versus about $222k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Senior Director, Risk Management - GPN Payment Success & Ecosystem Integrity

Senior Director, Risk Management – GPN Payment Success & Ecosystem Integrity will lead high-profile risk management projects within a collaborative environment to protect the global payment network. The role involves building the Payment Success Program and creating strategic initiatives to improve transactional health across fraud mitigation, authorizations, and disputes. You will manage a team of fifteen to twenty specialists while serving as an executive advisor to translate complex data into actionable insights. Key responsibilities include deploying AI-augmented monitoring, establishing operational performance standards, and developing lifecycle management strategies for network participants. The position requires expertise in risk management, operations, project management, and people leadership. You will utilize data science and human ingenuity to solve complex network challenges, define metrics, and create single sources of truth to ensure ecosystem integrity and defend against malicious activities within the payment infrastructure.

What you'll do

  • Build and lead the Payment Success Program to optimize transaction health across fraud, authorizations, and disputes.
  • Deploy AI-augmented monitoring and advanced detection technologies to neutralize deceptive activities and protect brand reputation.
  • Establish operational performance standards to minimize exceptions and ensure successful payment outcomes across the network.
  • Serve as a strategic advisor to executives by translating complex risk data into actionable insights for decision-making.
  • Integrate transactional health information into a holistic lifecycle management strategy for all network participants.
  • Develop best-in-class practices and optimization protocols to improve portfolio performance for partners.
  • Define key metrics and create single sources of truth to provide clarity for internal and external audiences.
  • Recruit, mentor, and manage a high-performing team of 15–20 risk and payment specialists.

What we're looking for

  • Bachelor's degree or military experience.
  • At least 7 years of experience in Risk Management.
  • At least 3 years of experience in Operations Management.
  • At least 3 years of experience in Project Management.
  • At least 3 years of experience in People Management.
  • Master's degree in Business Management, Finance, Accounting, Economics, Mathematics, or Project Management (preferred).
  • At least 10 years of experience in Risk Management or Governance (preferred).
  • Relevant certifications such as Six Sigma, Agile Coach, or CRCM (preferred).

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