Manager II, Services Architect

Datadog

Confirmed live yesterday High trust
Hybrid

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Work type
Hybrid
Location
Posted
101 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $177k
$133k most similar roles pay here $220k

This listing doesn't post a salary. Most similar roles pay $152,150–$201,625.

Based on 240 similar postings.

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About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 266 open roles on FindRole.

Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.

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At a glance

TL;DR · Manager II, Services Architect

Manager II, Services Architect joins the Implementation Services team to lead the discovery, design, build, and launch of the platform for customers. In this role, you will manage, develop, and mentor a fast-paced team of Service Architects while operating as a player/coach to guide technical architecture and deployment execution. You will be responsible for growing relationships with regional sellers, positioning professional services directly to customers, and collaborating with Customer Success and Technical Account Management teams to ensure high-quality onboarding experiences. The ideal candidate possesses experience designing solutions for DevOps Monitoring or architecture systems, along with three to five years of people management and experience in selling professional services. You must be skilled at presenting to technical and executive audiences while possessing deep knowledge of current infrastructure and monitoring technologies to solve complex deployment challenges.

What you'll do

  • Manage, develop, and mentor a high-performing team of Service Architects.
  • Act as a player/coach to design and guide technical architecture for customer implementations.
  • Build relationships with regional sellers to drive the growth of Implementation Services sales.
  • Engage directly with customers to position services and evaluate program impact on their business.
  • Ensure all customer engagements meet high quality standards during deployment and launch.
  • Lead initiatives to improve internal programs and service offerings.
  • Coordinate with Customer Success, Technical Account Management, and Sales teams to ensure a seamless onboarding experience.

What we're looking for

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems.
  • 3-5 years of people management experience.
  • 1-2 years of experience in selling or positioning professional services.
  • Outstanding skills presenting to both technical and executive audiences.
  • Experience with current infrastructure and monitoring solutions and technologies.
  • Ability to travel via auto, train, or air up to 30% of the time.

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