Manager Digital Product Messaging

What you'll do

• Manage the implementation, administration, and optimization of enterprise messaging platforms.
• Serve as the product owner for Email, SMS, Push, and RCS capabilities.
• Define and maintain product roadmaps, user stories, and Agile backlogs.
• Translate business requirements into technical requirements for the engineering and architecture teams.
• Deliver technical solutions for acquisition, retention, personalization, and consent management.
• Oversee the governance of digital communication platforms that power customer engagement.
• Manage multiple projects simultaneously across various business units.

What we're looking for

• 5+ years of experience in Technical Product Management, Technical Product Owner, Marketing Technology, Management Consulting, or a related field.
• 5+ years of experience implementing or supporting enterprise marketing communication platforms.
• 5+ years of experience delivering technical solutions for acquisition, retention, personalization, preference management, and consent management.
• 5+ years of experience managing multiple projects across various businesses simultaneously.
• 5+ years of experience translating business requirements into technical requirements.
• 3+ years of experience with Salesforce Marketing Cloud or comparable MarTech platforms.
• Must be able to support east and central time zones work hours.
• Bachelor’s degree in Marketing, Computer Science, Engineering, Business, or a related field (preferred).