Manager, Business/Systems Analysis, Sales Systems

Mastercard

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Purchase, NY
Salary
$125,000–$207,000 / yr
Posted
5 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $166k
$115k most similar roles pay here $217k

This role pays less than 54% of similar roles. Most pay $139,887–$201,500 — the shaded band above. At the midpoint, this role pays about $166k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Mastercard

Mastercard is a global technology company in the payments industry, processing transactions between financial institutions and merchants using its extensive network of credit, debit, and prepaid card products. Industry: Payments Technology & Financial Services

Mastercard currently has 116 open roles on FindRole.

Listed pay typically runs $122,000–$207,000 across 104 roles with salary data.

Most-posted roles

View all roles at Mastercard

At a glance

TL;DR · Manager, Business/Systems Analysis, Sales Systems

Manager, Business/Systems Analysis - Sales Systems joins the Insights and Enablement team to drive strategic platform projects that integrate new and existing businesses while improving usability and efficiency. This role involves managing sales and downstream systems, including client portals, and executing adoption campaigns, data improvement efforts, and training initiatives. The position serves as a bridge between business and technical stakeholders to gather requirements, write technical stories, and collaborate with engineering teams on system design and integration. Key responsibilities include providing operational support for billing order management and performing quality control audits. The role requires expertise in Salesforce.com, Marketing Cloud, Outreach CPQ, Ironclad, Seismic, Certinia PSA, SAP, Oracle, SingleView, and Tableau. Candidates must possess skills in solution architecture, requirement gathering, functional testing, and managing revenue operations like CRM and order management systems to solve complex business integration challenges.

What you'll do

  • Drive large-scale system improvements and integrations for sales systems across the Mastercard Services organization.
  • Act as a bridge between business and technical stakeholders to gather requirements and write technical stories.
  • Collaborate with engineering teams to design, integrate, and optimize Salesforce and associated SaaS platforms.
  • Provide training and support to ensure high user adoption of Salesforce.com systems.
  • Provide technical and process support for billing order management and related customer portals.
  • Manage operational support for product line campaigns including card holder services and revenue-related products.
  • Conduct periodic quality control checks and data audits to ensure system integrity.

What we're looking for

  • Bachelor’s degree or an equivalent combination of experience and formal education.
  • Experience driving large-scale systems initiatives including CRM onboarding, new productivity tools, and business integrations/M&As.
  • Solution architecture skillset to integrate various technologies into a unified experience.
  • Relevant experience in requirement gathering, user story definition, technical liaison, functional testing, and user testing support.
  • Ability to evaluate system designs and architecture while collaborating with multiple engineering teams.
  • Experience implementing or managing CRM, Order Management, or Revenue Ops systems (Salesforce.com preferred).
  • Strong project management, stakeholder management, communication, analytical, and problem-solving skills.
  • Salesforce.com business analyst/administrator certification, business acumen in revenue operations, and experience managing key client relationships (preferred).

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