Manager, Business Intelligence - Customer Success

Proofpoint

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
CAFLTXUTCO
Salary
$166,500–$244,200 / yr
Posted
4 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $188k
This role $205k
$138k most similar roles pay here $256k

This role pays more than 65% of similar roles. Most pay $160,400–$214,900 — the shaded band above. At the midpoint, this role pays about $205k versus about $188k for comparable roles.

Based on 240 similar postings.

Employer

About Proofpoint

Proofpoint is a cybersecurity company specializing in email security, threat protection, data loss prevention, and compliance. Privately held by Thoma Bravo since 2021, it serves over 500,000 organizations including 87 of the Fortune 100.

Proofpoint currently has 18 open roles on FindRole.

Listed pay typically runs $136,200–$214,005 across 11 roles with salary data.

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View all roles at Proofpoint

At a glance

TL;DR · Manager, Business Intelligence - Customer Success

Manager, Business Intelligence - Customer Success joins the Customer Office organization to lead a team of analysts in designing and developing advanced PowerBI dashboards. This role involves creating interactive reports, establishing design patterns, and building visualization tools that integrate financial, sales, and customer activity metrics to drive retention and expansion strategies. The successful candidate will manage data engineering tasks by extracting and transforming large datasets using Power Query, DAX, Macros, VBA, and SQL. They will also collaborate with data teams to automate pipelines from CRM and Snowflake sources while exploring AI/LLM technologies for automated insights. Key technical requirements include deep PowerBI expertise, proficiency in SQL, and experience with Excel and project management tools like Jira. The role focuses on solving complex business problems by translating raw data into actionable insights for senior leadership within a SaaS environment.

What you'll do

  • Design, develop, and maintain interactive Power BI dashboards to provide insights for customer retention and expansion.
  • Create repeatable reporting templates and design patterns to accelerate the development of new data views.
  • Extract, transform, and analyze large datasets from multiple sources using SQL, Power Query, DAX, and VBA.
  • Partner with data engineering teams to automate pipelines and ensure data consistency across CRM and finance platforms.
  • Lead, mentor, and provide technical direction to a team of BI analysts across different time zones.
  • Manage a portfolio of analytics requests while communicating progress and results to senior leadership.
  • Explore and integrate AI/LLM technologies to surface business intelligence within automated workflows.
  • Translate complex data into actionable insights for executive leadership to drive strategic decision-making.

What we're looking for

  • Applicants must be authorized to work in the United States without the need for employer sponsorship.
  • 8+ years of experience in business intelligence and data visualization, preferably in a SaaS environment.
  • Deep expertise in Power BI is required to design, develop, and maintain interactive dashboards.
  • Extensive experience with Excel, including PivotTables, Power Query, DAX, Macros, and VBA.
  • Proficiency in SQL for querying and analyzing large datasets to support dashboard development.
  • Familiarity with Salesforce data models and cloud-based platforms like Snowflake, BigQuery, or Redshift.
  • Proven ability to partner with senior stakeholders to translate requirements into actionable BI solutions.
  • Experience leading, mentoring a team, and using Python or AI technologies (preferred).

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