Lead UX Designer

Global Payments (TSYS)

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Charlotte, NCTroy, MI
Posted
10 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $208k
$145k most similar roles pay here $256k

This listing doesn't post a salary. Most similar roles pay $170,000–$245,000.

Based on 240 similar postings.

Employer

About Global Payments (TSYS)

Global Payments (TSYS) is a leading worldwide provider of payment technology and software solutions delivering innovative services to issuers, merchants, and consumers across more than 100 countries. Industry: Payments Technology & Financial Services

Global Payments (TSYS) currently has 19 open roles on FindRole.

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At a glance

TL;DR · Lead UX Designer

Lead UX Designer The Lead UX Designer joins a dynamic team to own user experience strategy and design for a strategic component of the Genius portfolio. This role involves defining vision across mobile, web, kiosk, and point-of-sale platforms while ensuring cohesive customer journeys. You will lead user-centered design from discovery through delivery, creating wireframes, prototypes, and high-fidelity designs while managing personas, journey maps, and interaction models. Key responsibilities include evolving scalable design systems, component libraries, and reusable patterns to accelerate development. You will conduct usability testing and customer interviews to gather insights. The role requires expertise in product design, human-computer interaction, or psychology. You must demonstrate proficiency in designing omnichannel experiences and collaborating with engineering teams to improve UX maturity within the product development lifecycle for complex commerce and payment technology solutions.

What you'll do

  • Define and evolve the user experience vision across mobile, web, kiosk, and point-of-sale platforms.
  • Lead user-centered design efforts from initial discovery through final delivery in partnership with Product and Engineering teams.
  • Create personas, journey maps, experience frameworks, and interaction models to inform product strategy.
  • Establish and maintain scalable design systems, component libraries, and reusable design patterns.
  • Conduct and oversee user research activities including usability testing, interviews, and prototype validation.
  • Produce wireframes, prototypes, user flows, and high-fidelity designs to communicate solutions to stakeholders.
  • Advocate for accessibility, usability, and modern UX best practices throughout the product development lifecycle.

What we're looking for

  • Bachelor's degree in UX Design, Human-Computer Interaction, Product Design, Psychology, or a related field.
  • Typically 8+ years of experience in UX, Product Design, or a related field.
  • Experience designing customer-facing digital experiences for mobile and web platforms.
  • Experience partnering with Product Management and Engineering teams to deliver products.
  • Experience developing user journeys, personas, and design strategies.
  • Experience establishing or evolving design systems and component libraries.
  • A strong portfolio demonstrating end-to-end product design work.

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