Lead, Trust & Safety Operations

Snap Inc.

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NY
Salary
$130,000–$196,000 / yr
Posted
1 day ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $167k
This role $163k
$118k most similar roles pay here $213k

This role pays less than 52% of similar roles. Most pay $135,775–$197,933 — the shaded band above. At the midpoint, this role pays about $163k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About Snap Inc.

Snap Inc. is a technology and camera company, best known for Snapchat, offering visual communication, augmented reality, and advertising products.

Snap Inc. currently has 77 open roles on FindRole.

Listed pay typically runs $209,000–$313,000 across 58 roles with salary data.

Most-posted roles

View all roles at Snap Inc.

At a glance

TL;DR · Lead, Trust & Safety Operations

Lead, Trust & Safety U.S. Operations joins the Trust & Safety Global Operations & Enablement team to protect users from content violating community guidelines. This people manager role involves leading a team of specialists to develop safety workflows, manage escalations, and implement scalable automated solutions. You will serve as a subject matter expert, collaborating cross-functionally with Policy, Legal, Product, and Engineering teams to address regulatory compliance and policy matters. The role requires utilizing data visualization tools like Excel, Looker, and Tableau to identify emerging risks and inform decision-making. Candidates must possess strong investigative skills and experience handling sensitive content, including graphic violence or self-harm. You will manage a portfolio of complex issues while navigating the product development lifecycle to ensure platform integrity against evolving threats in a fast-paced environment involving high-stakes safety enforcement.

What you'll do

  • Manage and mentor a growing team of Trust & Safety Specialists.
  • Develop and implement scalable operational workflows to improve platform safety.
  • Use data analytics to identify emerging risks and influence strategic decision-making.
  • Coordinate with global partners and cross-functional teams to resolve high-priority issues.
  • Execute projects on the Safety roadmap including training, data assessment, and reporting.
  • Manage time-sensitive inquiries from internal and external stakeholders to ensure resolution.
  • Monitor industry trends to develop thought leadership in Trust & Safety operations.
  • Review sensitive content involving graphic violence or other disturbing material.

What we're looking for

  • Must have a Bachelor's degree or equivalent experience.
  • Must have 4+ years of relevant experience.
  • Proven leadership capacity to attract, motivate, develop, and retain talent.
  • Experience reviewing sensitive content with meticulous attention to detail.
  • Strong analytical skills using data visualization software like Excel, Looker, or Tableau.
  • Prior experience interacting with regulatory bodies, NCMEC, or law enforcement.
  • Experience working with product and engineering teams to launch tools and solutions (preferred).
  • 1+ years of Trust & Safety, Legal, or Regulatory and Compliance experience (preferred).

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