Lead Product Operations

What you'll do

• Design and implement operating cadences, development workflows, and performance frameworks to track key SaaS metrics like ARR and churn.
• Serve as the primary link between Product, Engineering, Commercial, and Customer Success teams to ensure alignment on roadmaps and OKRs.
• Lead the transition from legacy desktop software to cloud-native SaaS platforms by managing release velocity and pricing models.
• Create systems to capture and prioritize customer feedback into actionable product improvements for better retention and growth.
• Execute go-to-market strategies including product positioning, pricing, packaging, and expansion into new markets.
• Integrate AI and advanced analytics across the portfolio to drive data-driven investment decisions and innovation.

What we're looking for

• Must have an indefinite right to work in the United States.
• Bachelor's degree in Business, Engineering, Computer Science, or a related field.
• 8+ years of experience in Product Operations, Product Management, Strategy, or Business Operations roles.
• Proven experience in enterprise software or SaaS environments within complex, cross-functional organizations.
• Strong analytical and financial acumen with expertise in SaaS metrics like ACV, ARR, NRR, and churn analysis.
• Experience building operating models, executive dashboards, performance frameworks, and go-to-market operations.
• Exceptional communication skills with executive presence to lead cross-functional meetings and influence stakeholders.
• Experience in energy or geoscience markets and desktop-to-SaaS transformations (preferred); exposure to AI/ML products (preferred).