Lead Technical Program Manager, Marketing Automation Platforms

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Plano, TXColumbus, OHWilmington, DE
Employment
Full-time
Posted
37 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $197k
$138k most similar roles pay here $245k

This listing doesn't post a salary. Most similar roles pay $174,950–$219,237.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1122 open roles on FindRole.

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At a glance

TL;DR · Lead Technical Program Manager, Marketing Automation Platforms

As a Lead Technical Program Manager - Marketing Automation Platforms within the Consumer & Community Banking - Technology team, you will drive the delivery of complex technology projects to meet firm-wide business goals. You will develop comprehensive project plans, manage resources and budgets, and mitigate risks while collaborating with cross-functional engineering and product teams. Your daily work involves utilizing enterprise-authorized AI capabilities for program planning and risk synthesis, ensuring all outputs are validated against data sensitivity requirements. The role requires expertise in JIRA, networking and infrastructure—specifically firewalls, IP addressing, and subnetting—alongside experience with ACM, Akamai, and F5 as it relates to PSaaS. You must possess proficiency in at least one programming language and a firm grasp of web relationships while championing agile delivery practices and promoting reuse-first, AI-assisted governance for technical program management workflows.

What you'll do

  • Develop and execute comprehensive project plans including technical requirements, resource allocation, and timelines.
  • Utilize enterprise-authorized AI capabilities to accelerate program planning, risk synthesis, and executive reporting.
  • Identify and mitigate risks by proactively addressing roadblocks and implementing contingency plans.
  • Define program scope, objectives, and deliverables in collaboration with cross-functional engineering and product teams.
  • Analyze program performance data to identify areas for improvement and implement optimizations.
  • Champion agile delivery practices and foster a culture of continuous learning and innovation.
  • Promote reuse-first, AI-assisted practices for program governance while ensuring human review of all outputs.

What we're looking for

  • 5+ years of experience in technical program management leading complex projects in a large organization.
  • Demonstrated experience using enterprise-authorized AI capabilities for program management workflows with strong validation habits.
  • Ability to review and validate AI-assisted plans, risks, and recommendations while following data handling expectations.
  • Advanced expertise in stakeholder management and influencing decision-making across cross-functional teams.
  • Proficiency in one or more programming languages with a firm grasp of fundamental web/internet relationships.
  • JIRA subject matter expertise.
  • Proven experience in Networking and Infrastructure, including firewalls and submitting requests via ACM.
  • Working knowledge of IP addressing, subnetting, and familiarity with Akamai and F5 as it relates to PSaaS.
  • Experience with code scanning tools, penetration testing tools, or Bitbucket, Jenkins, and Jules (preferred).

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