Lead Software Engineer, Platform & Experience Journeys

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: New York, NY
Posted: 34 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $181k

$119k most similar roles pay here $236k

This listing doesn't post a salary. Most similar roles pay $151,000–$211,200.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Lead Software Engineer, Platform & Experience Journeys

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As a Lead Software Engineer, Platform & Experience Journeys on the Customer Platform team, you will design and build reusable identity sub-journey components to support onboarding processes across multiple lines of business. You will develop an automation layer for production deployment, establish eventing frameworks and observability standards for multi-service execution, and create developer-facing tools like API contracts and sandbox environments. Your role involves building migration tooling to move teams from legacy systems to platform services while driving the adoption of AI-assisted engineering practices for code review and testing. You will utilize Kafka or equivalent messaging platforms, CI/CD pipelines, and distributed tracing to manage complex workflows. The work focuses on creating a shared identity platform that provides secure, scalable onboarding, identity verification, and trust services within a regulated environment.

Skills

Kafka CI/CD Distributed Systems Event-Driven Architecture Observability Distributed Tracing Full-Stack Engineering Backend APIs AI-Assisted Engineering

What you'll do

Design and build reusable identity sub-journey components to support onboarding processes across multiple lines of business.
Build the automation layer for moving configured identity journeys from approval to production deployment with full audit trails.
Establish eventing frameworks and observability standards to ensure multi-service journey execution is visible and debuggable.
Develop developer-facing tools, including API contracts and sandbox environments, to enable self-service deployment by other teams.
Create migration tooling and playbooks to move product teams from legacy bespoke implementations to platform services.
Mentor engineers by setting technical standards, conducting rigorous code reviews, and upskilling the team.
Drive the adoption of enterprise-authorized AI-assisted engineering practices for code review, testing, and incident analysis.

What we're looking for

Formal training or certification on software engineering concepts and 5+ years of applied experience.
Experience designing and engineering workflow orchestration for policy-driven customer journeys and reusable sub-journey components.
Experience designing or operating event-driven architectures using Kafka or equivalent messaging platforms.
Hands-on full-stack engineering experience building production services, backend APIs, front-end interfaces, testing, and operational support.
Experience building or maintaining CI/CD pipelines and deployment automation for secure, repeatable releases across environments.
Working knowledge of role-based access control, service ownership boundaries, and API contract design in distributed systems.
Experience with distributed tracing and observability across multi-service journey execution.
Experience using AI-assisted development tools to build, test, or operate software solutions while ensuring security and data sensitivity (preferred).

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