below marketmost similar roles pay hereabove market
This role pays less than
99%
of similar roles. Most pay
$152,753–$232,000
— the blue band above.
At the midpoint, this role pays about
$90k
versus about
$192k
for comparable roles.
Based on 240 similar postings.
Employer
About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
1364 open roles
on FindRole.
Listed pay typically runs
$124,093–$150,385
across 1161 roles with salary data.
JOB TITLE: Knowledge Manager
The Knowledge Manager will join the IT Infrastructure and Operations team to support the Army National Guard’s IT Service Management initiative. This role involves leading the enterprise Knowledge Management strategy aligned with ITIL 4 best practices to modernize and sustain global IT services, including networking, cybersecurity, and enterprise infrastructure. The successful candidate will serve as the functional owner of the ServiceNow Knowledge Management module, governing taxonomy, metadata standards, and lifecycle controls. Key responsibilities include establishing content governance standards, developing writing guidelines, and conducting periodic audits to ensure accuracy and compliance. Required skills include experience with ServiceNow, Microsoft 365, SharePoint, and Knowledge Base Management. The role addresses the technical challenge of preserving institutional expertise and ensuring knowledge continuity across geographically dispersed networks.
SharePoint
Power Automate
SharePoint Designer 2013
Microsoft Purview
Data Loss Prevention
Records Management
Information Governance
Metadata Schemas
Taxonomies
Content Architecture
Version Control
Access Controls
Network Shared Drives
Workflow Automation
Microsoft Teams
Microsoft SharePoint
Office365
Microsoft Power Platform
Power Automate
Generative AI
HTML
CSS
JavaScript
Knowledge Management
Requirements Gathering
Information Systems
ServiceNow
ITIL
ITSM
Unified Communications
Video Teleconferencing
Microsoft Teams
Zoom
Cisco
AV Systems
Incident Management
Request Fulfillment
Knowledge Management
SLA Tracking
Dashboards
Reporting
Network Fundamentals
SharePoint
365
JavaScript
HTML
CSS
Tableau
Low-code Platforms
Databases
Web Development
Site Architecture
Data Visualization
Software Support
Cloud Modernization