This role pays more than
78%
of similar roles. Most pay
$120,750–$174,950
— the shaded band above.
At the midpoint, this role pays about
$180k
versus about
$148k
for comparable roles.
Based on 240 similar postings.
Employer
About Accenture
Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.
Accenture currently has
209 open roles
on FindRole.
Listed pay typically runs
$94,400–$266,300
across 179 roles with salary data.
As a Jira Service Management (JSM) Specialist, you will join the Business Agility team to transform how enterprise organizations deliver services by managing the platform layer of service delivery. You will be responsible for designing workflows, automation rules, and integrations that convert complex service processes into predictable, scalable operations. Your daily work involves configuring forms, notifications, and multi-channel intake systems while integrating JSM with third-party tools like HR systems or ERP platforms via REST APIs and webhooks. You will leverage Atlassian Intelligence, Rovo, and ScriptRunner to enhance knowledge discovery and automate manual tasks. Key technical requirements include proficiency in JQL, ITIL frameworks, and experience with assets/CMDB and SLA configurations. This role solves the problem of service chaos by building tools that improve operational efficiency, customer experience, and overall organizational productivity through advanced automation and intelligent workflow design.
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