below marketmost similar roles pay hereabove market
This role pays more than
75%
of similar roles. Most pay
$127,062–$180,387
— the blue band above.
At the midpoint, this role pays about
$180k
versus about
$154k
for comparable roles.
Based on 240 similar postings.
Employer
About Accenture
Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.
Accenture currently has
238 open roles
on FindRole.
Listed pay typically runs
$94,400–$266,300
across 165 roles with salary data.
As a Jira Service Management (JSM) Specialist, you will join the Business Agility team to own the platform layer of service delivery transformations for enterprise organizations. You will design workflows, automation, and integrations to convert complex service processes into scalable, predictable delivery models. Your daily responsibilities include configuring forms, approvals, and notifications while integrating JSM with third-party systems like ERPs and HR platforms using REST APIs and webhooks. You will leverage Atlassian Intelligence, Rovo, and ScriptRunner to enhance knowledge discovery and automate service consistency. Key technical skills include proficiency in JQL, ITIL frameworks, and managing assets or CMDBs. You will solve operational efficiency problems by mapping current-state processes, identifying waste, and designing optimized to-be workflows to improve customer experience and organizational productivity.
Jira
Confluence
Jira Service Management
Atlassian
Jira Cloud
Jira Data Center
ScriptRunner
Automation for Jira
Insight/Assets
Structure
Tempo
Agile
Scrum
Kanban
ITIL
APIs
Middleware
Service Management