Deskside Support Engineer/Field Service Engineer
Cognizant
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How this pay compares to similar roles
This role pays less than 98% of similar roles. Most pay $123,412–$163,337 — the blue band above. At the midpoint, this role pays about $78k versus about $143k for comparable roles.
Based on 240 similar postings.
Employer
Cornell University is a prestigious Ivy League research university located in Ithaca, New York, offering programs across arts, sciences, engineering, agriculture, medicine, law, and business. Industry: Higher Education & Research
Cornell University currently has 6 open roles on FindRole.
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At a glance
The IT Support Engineer III joins the Tech, Bowers, and Duffield Engineering IT Group to provide high-level technical support for the Duffield College of Engineering, Bowers College of Computing and Information Science, and Cornell Tech. This role involves partnering with academics, students, and staff to deliver IT solutions that directly impact research projects and goals. You will manage end-user devices, lead various service offerings, and collaborate on campus standards. Required technical skills include advanced knowledge of Windows and Apple fleet management using JAMF, MEMCM, and InTune SaaS solutions, alongside familiarity with Microsoft Exchange, Active Directory, and Group Policy. You must also possess Linux skills for managing user accounts, installing packages, and troubleshooting via SSH. This position solves complex technical problems within a higher education research and instructional environment.
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