This role pays less than
95%
of similar roles. Most pay
$162,375–$223,712
— the shaded band above.
At the midpoint, this role pays about
$123k
versus about
$193k
for comparable roles.
Based on 240 similar postings.
Employer
About Johnson & Johnson
Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices
Johnson & Johnson currently has
46 open roles
on FindRole.
Listed pay typically runs
$117,000–$201,250
across 42 roles with salary data.
The IT Lead – Customer Experience Engineering leads Global Customer Experience engineering capabilities within a highly regulated healthcare environment. This role holds end-to-end accountability for technology strategy, architecture, and operations across touchless order automation and microservices to improve customer experience and operational efficiency. The individual will develop technical roadmaps, manage vendor performance, and oversee the integration of agentic AI platforms and automated orchestrations. Key responsibilities include governing scalable EDI solutions and ensuring compliance with GxP, SOX, HIPAA, and GDPR standards. Required expertise includes proficiency in IBM Sterling, OpenText, SAP BTP-IS, Node.js, and AWS cloud-native stacks. The role focuses on solving complex supply chain and commercial integration challenges by implementing API-first, event-driven architectures to drive measurable outcomes like touchless order rates and platform reliability while navigating the complexities of life sciences regulations.