IT Hardware Asset Management Lead

Pacific Life

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Charlotte, NCNewport Beach, CAOmaha, NE
Salary: $113,490–$138,710 / yr
Employment: Full-time
Posted: 6 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k

This role $126k

$98k $261k

below market most similar roles pay here above market

This role pays less than 95% of similar roles. Most pay $169,250–$235,750 — the blue band above. At the midpoint, this role pays about $126k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Pacific Life

Pacific Life is a life insurance company offering a wide range of life insurance, annuity, and investment products and services to individuals, businesses, and pension plans. Industry: Life Insurance & Annuities

Pacific Life currently has 47 open roles on FindRole.

Listed pay typically runs $159,840–$195,360 across 28 roles with salary data.

Most-posted roles

View all roles at Pacific Life

At a glance

TL;DR · IT Hardware Asset Management Lead

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The IT Hardware Asset Management Lead is responsible for the enterprise-wide management of IT assets, including PCs, iPhones, iPads, servers, and network gear. This role focuses on maintaining a hyper-accurate CMDB in ServiceNow by leading a global team to ensure uniformity across the environment. Key responsibilities include hardware procurement, PC refresh scheduling, and managing the full hardware lifecycle from purchase to e-wasting. The successful candidate will perform data validation, analyze incidents, and generate reports using Excel and Power BI. Required technical skills include experience with ServiceNow, Flexera, SCCM, Intune, and Nexthink. The position involves solving complex hardware tracking problems, identifying cost-saving alternatives, and governing global processes to maintain data integrity and compliance across all supporting systems and hardware asset management tools.

Skills

ServiceNow Flexera SCCM Intune Nexthink Power BI Excel ITSM ITAM HAM CMDB AMDB ITIL COBIT IAITAM CSAM CAMP

What you'll do

Populate and audit the ServiceNow CMDB and AMDB to ensure high data accuracy.
Lead a global team to enforce uniform hardware management processes and regulations.
Procure hardware and gather procurement, warranty, contract, and financial data.
Analyze ServiceNow incidents and requests specifically related to hardware assets.
Generate pre-defined and ad-hoc reports to monitor compliance, liability, and budgetary data.
Provide data insights to assist with PC, iPhone, and iPad replacement schedules.
Monitor asset changes throughout their lifecycle and alert relevant stakeholders.
Develop and maintain comprehensive hardware asset management program and process documentation.

What we're looking for

4+ years of experience in hardware management.
2+ years of leadership experience.
Associate’s or bachelor’s degree, or equivalent experience.
Prior significant experience with ServiceNow or other established ITSM systems.
Experience with software tools such as Flexera, SCCM, Intune, and Nexthink (preferred).
Experience with data analysis tools including Excel and Power BI.
Certified Software Asset Manager (CSAM) or Certified Asset Manager Professional (CAMP) (preferred).
ITIL, COBIT, or IAITAM certifications (preferred).

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