IT Business Relationship Manager, Automation

Abbott

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Alameda, CA
Salary
$130,700–$261,300 / yr
Employment
Full-time
Posted
2 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $170k
This role $196k
$111k most similar roles pay here $277k

This role pays more than 73% of similar roles. Most pay $140,000–$200,000 — the shaded band above. At the midpoint, this role pays about $196k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Abbott

Abbott Laboratories is a global healthcare company that manufactures and markets a broad and diversified line of health care products including diagnostics, medical devices, nutritionals, and branded generic pharmaceuticals. Industry: Healthcare & Medical Devices

Abbott currently has 139 open roles on FindRole.

Listed pay typically runs $86,700–$173,300 across 107 roles with salary data.

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At a glance

TL;DR · IT Business Relationship Manager, Automation

IT Business Relationship Manager – Automation serves as a critical liaison between business stakeholders and technology teams to drive digital transformation within Post-Market Surveillance and complaint handling functions. The role involves gathering requirements, documenting business processes, and managing the full lifecycle of compliance, quality, and process automation initiatives. Key responsibilities include designing future-state operating models, coordinating user acceptance testing, and ensuring alignment with regulatory standards like FDA and ISO 13485. The candidate will utilize skills in Lean, Six Sigma, and business process mapping to identify automation opportunities. Technical expertise includes experience with remote process automation tools such as Automation Anywhere or UiPath. This position focuses on solving complex compliance and efficiency challenges within the medical device industry by implementing scalable automation solutions that improve accuracy and reduce cycle times across enterprise applications.

What you'll do

  • Gather, analyze, and document business requirements, functional specifications, and process workflows for complaint handling systems.
  • Act as the primary liaison between business stakeholders and IT teams to translate requirements into technical solutions.
  • Identify automation opportunities and design scalable solutions using enterprise platforms and emerging technologies like AI.
  • Develop future-state business processes and operating models to improve compliance, efficiency, and operational performance.
  • Coordinate user acceptance testing (UAT), validation activities, and change management for new technology implementations.
  • Ensure all automated solutions comply with FDA, ISO 13485, and other medical device regulatory requirements.
  • Create executive reports, dashboards, and documentation to track project milestones and key performance indicators.

What we're looking for

  • Bachelor’s degree in computer science, Engineering, or a related field.
  • 10 years of experience in automation, IT business alignment, or Quality operations.
  • Experience defining business processes including current and future process mapping and value propositions.
  • Knowledge of FDA regulations, ISO 13485, MDR, CAPA, Complaint Handling, and Quality Management Systems.
  • Knowledge of Post-Market Surveillance (PMS) and complaint handling functions (preferred).
  • Exposure to cloud-based remote process automation (RPA) deployments like Automation Anywhere or UiPath (preferred).
  • RPA certifications such as UiPath Certified Developer or Automation Anywhere Advanced RPA Professional (preferred).
  • Familiarity with Six Sigma, Lean, or other continuous improvement methodologies (preferred).

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