Intermediate Level Decision Science Analyst, Member Value

As an Intermediate Level Decision Science Analyst - Member Value, you will join the Member Value team to transform member service experiences through end-to-end analytics. You will perform advanced analytical techniques to solve medium to large scale business problems, translate complex data into actionable recommendations for leadership, and use visualization techniques to communicate findings to non-technical audiences. Your daily work involves identifying quality data sources, conducting exploratory data analysis, documenting methodologies for compliance, and monitoring risks associated with business activities. The role requires proficiency in SQL, SAS, and BI tools, along with knowledge of mathematical and statistical techniques. You will leverage these skills to improve member satisfaction and refine service strategies. Preferred technical expertise includes digital analytics platforms like Adobe Analytics or Google Analytics to solve problems within the financial services domain.