Mid-level Decision Science Analyst, Member Value
USAA
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This listing doesn't post a salary. Most similar roles pay $124,700–$182,611.
Based on 240 similar postings.
Employer
USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.
USAA currently has 30 open roles on FindRole.
Listed pay typically runs $142,320–$265,950 across 21 roles with salary data.
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At a glance
Intermediate Level Decision Science Analyst - Member Value joins the Member Value team to transform member service experiences through end-to-end analytics. The role involves uncovering critical insights to drive higher satisfaction, refining service strategies, and optimizing performance by translating complex data into actionable recommendations for business leaders. Day-to-day responsibilities include applying advanced analytical techniques to solve medium to large scale problems, performing exploratory data analysis, documenting methodologies for compliance, and creating visualizations for non-technical audiences. The ideal candidate possesses intermediate knowledge of mathematical and statistical techniques, SQL for data extraction and cleaning, SAS, and BI tools. This role focuses on the specific business problem of improving member value through evidence-based decision making. Candidates should be proficient in experimental design, hypothesis testing, and interpreting diverse data sources like member feedback and operational metrics to influence strategy.
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