Infrastructure Support Engineer, MacOS Administration, Windows Server Admin & Endpoint & Client Support

Cognizant

Confirmed live today Trusted
Hybrid

Quick summary

Work type
Hybrid
Location
Des Moines, IA
Posted
20 days ago
Freshness
Confirmed live today

Market check

Salary context

How this pay compares to similar roles

Similar $196k
$133k $275k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $149,250–$241,750.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 330 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 211 roles with salary data.

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At a glance

TL;DR · Infrastructure Support Engineer, MacOS Administration, Windows Server Admin & Endpoint & Client Support

The Infrastructure Support Engineer (MacOS Administration, Windows Server Admin & Endpoint & Client Support) provides end-to-end support for enterprise infrastructure environments. This role involves maintaining high availability of critical business services across networking, Citrix virtualization, client computing, and server administration. Day-to-day responsibilities include managing LAN, WAN, and VPN environments, administering Citrix Virtual Apps and Desktops, and performing server patching and security hardening. The engineer will support Windows Server 2016/2019/2022, Red Hat, CentOS, and Ubuntu platforms, alongside macOS device enrollment via Jamf Pro or Microsoft Intune. Key technical skills include Cisco routing and switching, Active Directory, PowerShell, and VMware vSphere. The position solves complex infrastructure problems by managing incident, problem, and change management activities within an SLA-driven operational environment for global enterprise systems.

What you'll do

  • Support and maintain LAN, WAN, wireless, VPN, and SD-WAN network environments.
  • Administer Citrix Virtual Apps and Desktops, including provisioning VDI and managing StoreFront and Gateway.
  • Install, configure, and maintain Windows Server environments, including Active Directory and Group Policies.
  • Manage Linux platforms by provisioning servers, managing permissions, and performing security hardening.
  • Administer macOS devices using MDM platforms like Jamf or Intune for enrollment and compliance.
  • Provide end-to-end troubleshooting for hardware, software, and connectivity issues across Windows, macOS, and Linux endpoints.
  • Perform server patching, backups, disaster recovery, and infrastructure health checks.
  • Manage incident, problem, and change requests within an SLA-driven operational environment.

What we're looking for

  • 5–8 years of enterprise infrastructure support experience.
  • Experience supporting global enterprise environments.
  • Proficiency in networking including Cisco Routing & Switching, TCP/IP, VLANs, OSPF, EIGRP, BGP, DNS/DHCP, VPN, and Firewalls.
  • Experience administering Citrix Virtual Apps and Desktops, StoreFront, Gateway, Director, PVS, and MCS.
  • Experience with Windows Server 2016/2019/2022, Active Directory, Group Policy, DNS/DHCP, File & Print Services, and PowerShell.
  • Experience with Linux platforms including Red Hat, CentOS, and Ubuntu, including Shell scripting and performance tuning.
  • Experience with macOS support using Jamf Pro, Microsoft Intune, and Apple Business Manager.
  • Experience with VMware vSphere, Hyper-V, Azure (preferred), AWS (preferred), ServiceNow, PRTG, SolarWinds, Nagios, and ITIL processes.

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