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$162,425–$226,262.
Based on 240 similar postings.
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About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
109 open roles
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Listed pay typically runs
$187,000–$240,000
across 58 roles with salary data.
The Incident and Escalation Management team at Datadog’s Global Support Engineering seeks an experienced incident manager to enhance customer experience during critical moments. This role involves driving the resolution of incidents, implementing real-time monitoring, and managing communications during large-scale events. You will collaborate with stakeholders globally to deliver operational improvements, create training materials, and mentor peers in incident management. Ideal candidates have 3+ years of incident management experience, including escalation handling, and a background in support, network engineering, or solutions architecture. Familiarity with cloud computing and proficiency in Python, JavaScript, or shell scripting are essential, along with strong problem-solving skills for fast-paced environments.