ICAM Operations Engineer, Enterprise Authentication Services

General Dynamics

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$114,750–$155,250 / yr
Posted
1 day ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $175k
This role $135k
$103k most similar roles pay here $228k

This role pays less than 83% of similar roles. Most pay $145,525–$203,500 — the shaded band above. At the midpoint, this role pays about $135k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1231 open roles on FindRole.

Listed pay typically runs $120,350–$150,385 across 1058 roles with salary data.

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At a glance

TL;DR · ICAM Operations Engineer, Enterprise Authentication Services

ICAM Operations Engineer - Enterprise Authentication Services The ICAM Operations Engineer supports a large line of business delivering enterprise-scale Identity, Credential, and Access Management capabilities for the DoD. This role involves providing Tier III operational support for Identity Provider services to ensure secure authentication and federation for millions of users. Day-to-day responsibilities include monitoring and troubleshooting Microsoft ADFS infrastructure, resolving complex incidents involving certificates, tokens, and claims rules, and managing ITSM tickets in coordination with cybersecurity teams. The candidate will perform certificate lifecycle management, validate application configurations, and maintain authentication policies to support Zero Trust readiness. Required technical skills include expertise in Microsoft Active Directory Federation Services, SAML, OAuth 2.0, OpenID Connect, WS-Federation, and PKI. The role addresses the critical business problem of maintaining secure, large-scale identity federation and multi-factor authentication across complex government environments.

What you'll do

  • Provide Tier III operational support for enterprise Identity Provider services supporting millions of users.
  • Perform daily monitoring and troubleshooting of Microsoft ADFS infrastructure for authentication and federation.
  • Resolve complex issues involving certificates, tokens, claims rules, and identity assertion.
  • Manage ITSM tickets for incidents, problems, and changes in coordination with technical teams.
  • Validate application configurations to ensure proper federation behavior during onboarding and integration.
  • Troubleshoot identity protocols including SAML, OAuth 2.0, OpenID Connect, and WS-Federation.
  • Execute operational sustainment tasks such as certificate lifecycle management and patch validation.
  • Maintain authentication policies, attribute mappings, and SSO/MFA configurations for Zero Trust readiness.

What we're looking for

  • Must be a U.S. citizen.
  • Must possess an active Secret clearance (interim clearances are not allowed).
  • Must hold a DoD 8570/8140 IAT Level II certification, such as Security+ CE or higher.
  • Must have a Bachelor's degree in a related technical discipline or equivalent combination of education, training, and experience.
  • Requires at least 5 years of related experience with at least 3 years specifically supporting IAM, Authentication, Federation, or ICAM technologies.
  • Must have hands-on experience with Microsoft ADFS in enterprise operational environments and performing Tier III diagnostics.
  • Must possess knowledge of SAML, OAuth, OIDC, WS-Federation, PKI, and certificate-based authentication.
  • Experience with ADFS farms, Web Application Proxy, load balancers, or modern platforms like Entra ID is preferred.

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