Join the Plaid team as a Fraud and Abuse Operations Lead in Seattle, where you will play a critical role in safeguarding the platform against fraud and abuse. You’ll manage on-call rotations, investigate claims, and triage high-priority incidents while collaborating with product and engineering teams to enhance fraud mitigation strategies. This position requires expertise in incident response, data analysis using SQL, and deep knowledge of various fraud typologies and regulatory frameworks. Ideal candidates have experience building operational resilience and communicating effectively across multiple stakeholders. Your work will directly impact Plaid’s ability to protect its users and maintain platform integrity at scale.
Take ownership of the abuse on-call rotation to respond and resolve fraud and abuse events.
Conduct thorough investigations into fraud claims from various sources, informing critical decisions.
Triage and manage high-priority fraud incidents as internal severe events (SEVs).
Serve as a key operational partner for product teams, providing insights for fraud mitigation strategies.
Build and mature operational teams in the fraud, abuse, security, and incident response areas.
What we're looking for
Extensive experience in triaging and managing fraud incidents.
Deep understanding of various fraud typologies and mitigation strategies.
Strong data analysis skills with proficiency in SQL for reporting.
Proven ability to build and mature operational teams in fraud prevention.
Excellent communication skills for coordinating across multiple stakeholders.
Market check
Salary context
This
$176,400–$259,200
range sits above
78%
of similar postings on FindRole.
Peer median band
$135,200–$212,700
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$150,000–$214,750
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Plaid
Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure
Plaid currently has
127 open roles
on FindRole.
Listed pay typically runs
$186,000–$262,800
across 127 roles with salary data.