Join Plaid's Fraud and Abuse Operations team as the Fraud and Abuse Operations Lead, a senior-level position in New York City. You will safeguard Plaid’s platform by managing on-call rotations, investigating fraud claims, and triaging high-priority incidents while collaborating with product and engineering teams to enhance fraud mitigation strategies. Key responsibilities include swiftly resolving abuse events, conducting thorough investigations, and leading incident response efforts. The ideal candidate possesses deep knowledge of fraud typologies, regulatory frameworks, and data analysis skills using SQL and common tools. Additionally, experience in building operational resilience and maturity is essential, along with strong communication abilities to coordinate effectively across Legal, Compliance, and other risk management teams.
Take ownership of the abuse on-call rotation to respond and resolve fraud and abuse events.
Conduct thorough investigations into fraud claims from various sources to inform mitigation strategies.
Triage and manage high-priority fraud incidents as internal severe events (SEVs).
Serve as a key operational partner for product teams, providing insights for fraud mitigation solutions.
Build and mature operational teams in the fraud, abuse, security, and incident response areas.
What we're looking for
Extensive experience in triaging and managing fraud incidents.
Deep knowledge of various fraud typologies and mitigation strategies.
Strong data analysis skills with proficiency in SQL and common tools.
Proven ability to build and mature operational teams in fraud prevention.
Excellent communication skills for coordinating across multiple stakeholders.
Market check
Salary context
This
$176,400–$259,200
range sits above
78%
of similar postings on FindRole.
Peer median band
$135,200–$212,700
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$150,000–$214,750
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Plaid
Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure
Plaid currently has
127 open roles
on FindRole.
Listed pay typically runs
$186,000–$262,800
across 127 roles with salary data.