Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type: On-site
Location: Raleigh, NC
Salary: $138,000–$163,200 / yr
Posted: 1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $154k

This role $151k

$113k most similar roles pay here $192k

This role pays more than 50% of similar roles. Most pay $124,625–$184,325 — the shaded band above. At the midpoint, this role pays about $151k versus about $154k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Fraud and Abuse Operations Analyst

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As a Fraud and Abuse Operations Analyst at Plaid in Raleigh, you will join the security team to safeguard the platform by responding to fraud and abuse events on an on-call rotation. You will investigate complex claims from various sources, collaborating with senior teammates to mitigate risks and inform product strategies aimed at preventing future incidents. Additionally, you will support incident response efforts across teams to minimize disruption and protect Plaid’s reputation. Key qualifications include 3+ years of experience in fraud operations, trust & safety, or incident response, along with a deep understanding of fraud typologies and mitigation strategies. Proficiency in SQL for data analysis and the ability to identify fraudulent patterns are essential, as is strong communication skills both verbally and in writing.

Skills

SQL Python Kiting Rewards Harvesting Account Takeover ACH Fraud Chargebacks TTPs Mitigation Strategies Data Analysis Fraud Patterns Incident Response Trust & Safety Fraud Operations CI/CD

What you'll do

Participate in abuse on-call rotation to resolve fraud and abuse events.
Investigate complex fraud claims and partner with senior team members.
Triage and manage internal incidents related to fraud and abuse.
Provide operational insights to inform product strategy for fraud mitigation.
Analyze data sets using SQL to identify fraudulent patterns and anomalies.

What we're looking for

At least 3 years of experience in fraud/abuse operations, trust & safety, or incident response.
Knowledge of various fraud typologies and bad actors' tactics, techniques, and procedures (TTPs).
Familiarity with common mitigation strategies for fraud prevention.
Proficiency in SQL for data querying and report building.
Ability to analyze data sets and identify fraudulent patterns.
Experience improving operational processes and controls.
Strong written and verbal communication skills.

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