Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type: On-site
Location: San Francisco, CA
Salary: $138,000–$163,200 / yr
Posted: 1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $154k

This role $151k

$113k most similar roles pay here $192k

This role pays more than 50% of similar roles. Most pay $124,625–$184,325 — the shaded band above. At the midpoint, this role pays about $151k versus about $154k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Fraud and Abuse Operations Analyst

Apply Now Log in to save

As a Fraud and Abuse Operations Analyst at Plaid's San Francisco headquarters, you will join the security team to safeguard the platform by responding to fraud and abuse events on an on-call rotation. Your daily tasks include investigating complex claims, triaging incidents, and collaborating with cross-functional teams to mitigate risks and protect users. You will leverage your expertise in various fraud typologies and mitigation strategies to inform product development and enhance Plaid's defenses against financial losses. Proficiency in SQL for data analysis and the ability to identify fraudulent patterns are essential, as is strong communication to convey insights effectively. This role demands a minimum of three years' experience in fraud operations or trust & safety roles, with a keen understanding of bad actors’ tactics and mitigation strategies.

Skills

SQL Python Kiting Rewards Harvesting Account Takeover ACH Fraud Chargebacks TTPs Mitigation Strategies Data Analysis Fraud Patterns Logs Analysis Transaction Analysis Request Data Analysis Incident Response Trust & Safety Fraud Operations CI/CD

What you'll do

Participate in abuse on-call rotation to resolve fraud and abuse events.
Investigate complex fraud claims and partner with senior teammates for resolution.
Triage and manage fraud incidents as internal severe events (SEVs).
Provide operational insights to inform product strategy and fraud mitigation.
Analyze data sets using SQL to identify fraudulent patterns and anomalies.

What we're looking for

3+ years of experience in fraud/abuse operations, trust & safety, or incident response.
Strong knowledge of various fraud typologies and bad actors' tactics.
Proficiency with SQL for data querying and report building.
Ability to analyze logs and identify fraudulent patterns and anomalies.
Experience improving operational processes and controls.
Excellent written and verbal communication skills.

Save