Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type: On-site
Location: New York, NY
Salary: $138,000–$163,200 / yr
Posted: 1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $154k

This role $151k

$112k most similar roles pay here $192k

This role pays more than 51% of similar roles. Most pay $122,706–$184,325 — the shaded band above. At the midpoint, this role pays about $151k versus about $154k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Fraud and Abuse Operations Analyst

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As a Fraud and Abuse Operations Analyst at Plaid, you will join the security team in New York City to safeguard the platform by responding to fraud and abuse events, investigating claims, and triaging incidents. Your day-to-day responsibilities include participating in the abuse on-call rotation, collaborating with senior teammates on complex cases, and supporting incident response efforts across teams. You will also provide operational insights that inform product strategy and help develop effective fraud mitigation solutions. The ideal candidate has 3+ years of experience in fraud operations or trust & safety roles, along with a solid understanding of various fraud typologies and common mitigation strategies. Proficiency in SQL for data analysis and the ability to spot fraudulent patterns are crucial, as is strong communication skills. Familiarity with web-based fraud tactics and tools like SQL and data manipulation software will be key in this role, which plays a critical part in protecting Plaid’s reputation and financial stability.

Skills

SQL Python Kubernetes Terraform AWS GCP Azure Docker CI/CD Prometheus Grafana PostgreSQL Redis Elasticsearch Kibana Splunk Jenkins GitLab GitHub Bitbucket Confluence Jira Scrum Agile

What you'll do

Participate in abuse on-call rotation to resolve fraud and abuse events.
Investigate complex fraud claims and inform prevention strategies.
Triage and manage internal incidents related to fraud and abuse.
Provide operational insights to product teams for fraud mitigation.
Analyze data sets to identify and escalate fraudulent patterns.

What we're looking for

3+ years of experience in fraud/abuse operations, trust & safety, or incident response.
Proficient in SQL for data querying and report building.
Knowledge of various fraud typologies and mitigation strategies.
Ability to analyze data sets for anomalies and fraudulent patterns.
Strong written and verbal communication skills for reporting findings.

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