Senior Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type
On-site
Location
San Francisco, CA
Salary
$156,000–$213,600 / yr
Posted
1 day ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $160k
This role $185k
$113k most similar roles pay here $224k

This role pays more than 71% of similar roles. Most pay $126,500–$193,000 — the shaded band above. At the midpoint, this role pays about $185k versus about $160k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Senior Fraud and Abuse Operations Analyst

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As a Senior Fraud and Abuse Operations Analyst at Plaid’s San Francisco headquarters, you will join the security team to safeguard the platform by responding to fraud and abuse events. Your daily responsibilities include supporting the abuse on-call rotation, triaging high-priority incidents, and collaborating with cross-functional teams to resolve issues swiftly. You will leverage your expertise in data analysis to mature operational controls that ensure resilience against threats. Ideal candidates have over five years of experience in fraud operations, trust and safety, or incident response, and possess strong analytical skills to minimize disruptions and protect Plaid’s reputation.

Skills

Python SQL Kubernetes AWS GCP Azure CI/CD Docker Prometheus Grafana PostgreSQL Redis Linux Git Jira Confluence Splunk ELK_stack JSON_APIs

What you'll do

  • Support the abuse on-call rotation to protect users and customers from fraud.
  • Triage high-priority fraud and abuse incidents as internal severe events.
  • Manage resolution of critical incidents by collaborating with cross-functional teams.
  • Investigate claims related to fraud and abuse to ensure swift resolutions.
  • Enhance operational controls to make them more resilient against future threats.

What we're looking for

  • 5+ years of experience in fraud/abuse operations and incident response.
  • Strong background in trust & safety and operational controls.
  • Proficient in triaging high-priority incidents and collaborating across teams.
  • Expertise in minimizing disruptions to protect company reputation.
  • Experience maturing resilient operational controls.

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