Senior Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type
On-site
Location
Raleigh, NC
Salary
$156,000–$213,600 / yr
Posted
1 day ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $160k
This role $185k
$113k most similar roles pay here $224k

This role pays more than 71% of similar roles. Most pay $126,500–$193,000 — the shaded band above. At the midpoint, this role pays about $185k versus about $160k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Senior Fraud and Abuse Operations Analyst

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As a Senior Fraud and Abuse Operations Analyst at Plaid in Raleigh, you will join the security team to safeguard the platform by responding to and resolving fraud and abuse events. Your daily tasks include supporting the abuse on-call rotation, triaging high-priority incidents, and collaborating with cross-functional teams to minimize disruptions and protect the company's reputation. With 5+ years of experience in fraud operations, trust & safety, or incident response, you will bring data analysis skills to mature operational controls that are resilient against threats. This role requires expertise in handling complex security issues at scale within a fast-growing financial technology environment.

Skills

Python SQL Linux JIRA Zendesk Google Workspace Microsoft Office Splunk Tableau Kibana Elasticsearch Logstash Prometheus Grafana CI/CD AWS Azure Google Cloud Platform Terraform Docker

What you'll do

  • Support the abuse on-call rotation to protect users and customers from fraud.
  • Triage high-priority fraud and abuse incidents as internal severe events.
  • Manage resolution of critical incidents by collaborating with cross-functional teams.
  • Investigate claims related to fraud and abuse to ensure swift resolution.
  • Enhance operational controls to improve resilience against future threats.

What we're looking for

  • 5+ years of experience in fraud/abuse operations and incident response.
  • Strong background in trust & safety initiatives within a tech environment.
  • Expertise in triaging high-priority incidents to minimize service disruption.
  • Proficient in data analysis for maturing operational controls.
  • Ability to collaborate effectively across teams during crisis management.

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