Senior Fraud and Abuse Operations Analyst

Plaid

Quick summary

Work type
On-site
Location
New York, NY
Salary
$156,000–$213,600 / yr
Posted
1 day ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $160k
This role $185k
$113k most similar roles pay here $224k

This role pays more than 71% of similar roles. Most pay $126,500–$193,000 — the shaded band above. At the midpoint, this role pays about $185k versus about $160k for comparable roles.

Based on 238 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 72 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 72 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Senior Fraud and Abuse Operations Analyst

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As a Senior Fraud and Abuse Operations Analyst at Plaid, you will join the security team to safeguard the platform by responding to fraud and abuse events. Your daily responsibilities include supporting the abuse on-call rotation, triaging high-priority incidents, and collaborating with cross-functional teams to resolve issues efficiently. You will leverage your expertise in data analysis to mature operational controls that ensure resilience against threats. Ideal candidates have over five years of experience in fraud operations, trust & safety, or incident response. This role demands strong analytical skills and the ability to work effectively under pressure to minimize disruptions and protect Plaid's reputation.

Skills

Python SQL Linux JIRA Zendesk Google Workspace Microsoft Office Tableau Splunk Kibana Elasticsearch JSON APIs PCI DSS GDPR NIST ISO 27001 SOC 2

What you'll do

  • Support the abuse on-call rotation to protect users and customers from fraud.
  • Triage high-priority fraud and abuse incidents as internal severe events.
  • Manage incident resolution by collaborating with cross-functional teams.
  • Investigate claims related to fraud and abuse thoroughly and efficiently.
  • Minimize disruptions caused by security breaches and maintain platform integrity.

What we're looking for

  • 5+ years of experience in fraud/abuse operations and incident response.
  • Proven ability to triage and manage high-priority security incidents effectively.
  • Strong background in safeguarding platforms against user and customer abuse.
  • Expertise in collaborating across teams to resolve complex issues swiftly.
  • Experience maturing operational controls for resilience and reliability.

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