Federal Systems Manager

Motorola Solutions

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Virginia, VAMaryland, MDWashington, DCWest Virginia, WV
Salary
$85,000–$130,000 / yr
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k
This role $108k
$70k $224k
below market most similar roles pay here above market

This role pays less than 90% of similar roles. Most pay $138,662–$202,850 — the blue band above. At the midpoint, this role pays about $108k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 156 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 120 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Federal Systems Manager

The Federal Systems Manager - On-Site - Northern Virginia joins the Federal Systems Technology Department to serve as the primary onsite point of contact and communications consultant for federal customers. This role involves managing service scopes, ensuring contract compliance, and overseeing subcontractor deliverables to maintain superior customer satisfaction. Daily responsibilities include coordinating service activities, managing escalations, diagnosing system failures, and providing accurate reporting on product quality. The position requires deep experience with Motorola Solutions technology, specifically WAVE and ASTRO P25 LMR systems, alongside knowledge of Radio Frequency rules and mission-critical communications. Technical requirements include proficiency in IP networking, WLAN, LAN/WAN troubleshooting, VoIP, Windows Domain architecture, Active Directory, Linux/UNIX, and server hardware. The role solves complex integration and communication challenges for the U.S. Federal Government.

What you'll do

  • Act as the primary onsite point of contact and communications consultant for federal customers.
  • Manage the service scope and ensure all contract terms, conditions, and warranties are met.
  • Oversee subcontractor deliverables to ensure adherence to agreed-upon project scopes and outcomes.
  • Ensure strict compliance with Service Level Agreements regarding response and restoration time commitments.
  • Coordinate all service activities including inventory, configuration, site, and user support services.
  • Diagnose system failures and manage the escalation process to resolve high-priority technical issues.
  • Provide timely and accurate reporting as mandated by the services contract.
  • Identify and manage product quality issues while maintaining peak operational health of systems.

What we're looking for

  • Must be a U.S. citizen with the ability to obtain a necessary security clearance.
  • Must possess and maintain a Top Secret (T/S) security clearance.
  • Must have legal authorization to work in the U.S. indefinitely.
  • 3+ years of experience as an Electronics/Field Technician, Customer Support, or IT Support professional.
  • 3+ years of experience in fields including LMR, RF systems, Radio Communications, Telecommunications, or Networking.
  • Proven ability to install, configure, and troubleshoot Windows Operating Systems and 3rd party integrations.
  • Proficient in IP networking, WLAN, LAN/WAN troubleshooting, VoIP, and MS Office.
  • Experience with VMware, Cloud Technologies, CTI applications, or Database administration (preferred).

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