Executive Director, Client Experience Engineering

CVS Health

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Woonsocket, RI
Salary
$175,100–$334,750 / yr
Employment
Full-time
Posted
12 days ago
Freshness
Confirmed live today
Closes
Nov 30, 2026

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $249k
This role $255k
$156k $354k
below market most similar roles pay here above market

This role pays more than 56% of similar roles. Most pay $208,800–$288,650 — the blue band above. At the midpoint, this role pays about $255k versus about $249k for comparable roles.

Based on 240 similar postings.

Employer

About CVS Health

CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy

CVS Health currently has 119 open roles on FindRole.

Listed pay typically runs $106,605–$260,590 across 115 roles with salary data.

Most-posted roles

View all roles at CVS Health

At a glance

TL;DR · Executive Director, Client Experience Engineering

The Executive Director, Client Experience Engineering oversees the myPBM platform within the Pharmacy Services Segment. This leadership role involves managing a cross-functional team of technology professionals to support portfolio assets and large data workloads. The position holder will align technology solutions with strategic goals, develop platform strategies to create single sources of truth, and implement modernization visions. Key responsibilities include managing IT budgets, overseeing vendors, and establishing application development standards to promote modularization. The role requires expertise in Angular, Java, Azure, and Google Cloud, alongside experience in AI technologies and cloud engineering. The work focuses on solving complex business processes, reducing the cost of change, and ensuring platform scalability and serviceability while maintaining compliance with regulatory requirements and company standards in a dynamic environment.

What you'll do

  • Lead a cross-functional team of technology professionals supporting large data workloads on Angular, Java, Azure, and Google Cloud.
  • Develop and implement modern data domain solutions using cloud technologies to meet specific business needs.
  • Translate business processes and challenges into effective implementation plans for technology solutions.
  • Execute the platform strategy to create a best-in-class PBM solution with single sources of truth.
  • Integrate AI into business processes and software engineering to drive innovation and efficiency.
  • Establish application development standards to promote modularization and consistent client experiences.
  • Manage the IT budget, resources, and vendors to ensure project delivery aligns with key OKRs and KPIs.
  • Ensure all systems and applications comply with company policies, standards, and regulatory requirements.

What we're looking for

  • Bachelor's degree in computer science, information systems, or related field, or equivalent work experience.
  • 15+ years of experience in IT, including 4 years at Director+ level leading teams in application/system architecture and development on Cloud technologies.
  • 10+ years in managing client-facing systems in development, operational and production support, cross-functional resolution, executive reporting, and SLA adherence.
  • 5+ years in leading and scaling support operations.
  • Experience in AI technologies.
  • Proficient in cloud engineering, designing scalable and secure cloud infrastructure.
  • Experienced in budgets, strategic planning, process enhancement, technical leadership, HR management, and staff development.
  • Experience in modern full stack development, API & Cloud first technology implementations (preferred).

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