Engineer, Desktop Support

Balyasny Asset Management

Confirmed live today High trust

Quick summary

Work type: On-site
Location: New York, NY
Salary: $90,000–$110,000 / yr
Posted: 54 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $165k

This role $100k

$76k most similar roles pay here $222k

This role pays less than 90% of similar roles. Most pay $121,562–$208,000 — the shaded band above. At the midpoint, this role pays about $100k versus about $165k for comparable roles.

Based on 240 similar postings.

Employer

About Balyasny Asset Management

Balyasny Asset Management (BAM) is a global multi-manager hedge fund offering diversified investment strategies across equities, macro, commodities, and systematic trading.

Balyasny Asset Management currently has 48 open roles on FindRole.

Listed pay typically runs $175,000–$250,000 across 38 roles with salary data.

Most-posted roles

View all roles at Balyasny Asset Management

At a glance

TL;DR · Engineer, Desktop Support

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The Engineer, Desktop Support joins a global investment firm to provide high-quality end-user technology support for employees in local offices, remote locations, and executive leadership. The role involves providing in-person and remote assistance with Windows 10 and 11, Microsoft 365 applications, and various productivity tools. Key responsibilities include managing user accounts via Active Directory, troubleshooting Citrix Cloud, Azure Virtual Desktop, and Cisco collaboration technologies like Webex and IP phones. The engineer will maintain hardware such as HP workstations, Lenovo laptops, and mobile devices managed through Microsoft Intune while supporting specialized financial-market applications including Bloomberg Terminal. Technical tasks involve resolving connectivity issues involving DNS, DHCP, and VPNs, while tracking incidents in Jira Service Management. This role addresses the technical needs of a high-availability environment within the financial services sector.

What does a Engineer earn in New York?

Median $239000 from 30 postings across 11 companies.

See salary data

Skills

Windows 10 Windows 11 Microsoft 365 Active Directory Exchange Online Citrix Cloud Azure Virtual Desktop Microsoft Intune Jira Service Management PowerShell Zoom Teams Bloomberg Terminal VPN DNS DHCP Wi-Fi

What you'll do

Provide in-person and remote technical support for employees and executive leadership.
Manage user accounts, access requests, password resets, and Microsoft 365 services.
Troubleshoot virtual desktop environments including Citrix Cloud and Azure Virtual Desktop.
Deploy, configure, and maintain workstations, laptops, mobile devices, and peripheral hardware.
Support Cisco collaboration tools, conference room technology, and video conferencing systems.
Install and support financial applications such as Bloomberg Terminal and other market-data tools.
Resolve connectivity issues involving DNS, DHCP, VPN, Wi-Fi, and VDI platforms.
Track incidents in Jira Service Management while maintaining accurate hardware inventory records.

What we're looking for

3–5 years of hands-on desktop or end-user support experience in a corporate environment.
Experience supporting Windows 10/11, Microsoft 365 applications, and enterprise endpoint hardware.
Familiarity with Active Directory, Microsoft 365, Exchange Online, and basic user-access troubleshooting.
Experience supporting remote users and troubleshooting VPN, Wi-Fi, and virtual desktop connectivity issues.
Experience supporting mobile devices (iOS and Android) in an enterprise-managed environment.
Strong troubleshooting skills combined with professional written and verbal communication skills.
Ability to work fully onsite from the New York office.
Experience in financial services or market-data applications; Citrix, Intune, PowerShell, and relevant certifications (preferred).

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