Executive Director, Claims Data Analytics

USAA

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Tampa, FLPhoenix, AZSan Antonio, TX
Salary
$195,230–$351,410 / yr
Employment
Full-time
Posted
13 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $170k
This role $273k
$100k $378k
below market most similar roles pay here above market

This role pays more than 94% of similar roles. Most pay $126,800–$214,200 — the blue band above. At the midpoint, this role pays about $273k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About USAA

USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.

USAA currently has 65 open roles on FindRole.

Listed pay typically runs $114,080–$218,030 across 42 roles with salary data.

Most-posted roles

View all roles at USAA

At a glance

TL;DR · Executive Director, Claims Data Analytics

JOB TITLE: ED, Claims Data Analytics The ED, Claims Data Analytics serves as a senior leader overseeing a large, multidisciplinary organization focused on shaping the data, analytics, and technology strategy for the future of Claims. This role involves leading advanced analytics, data science, financial and workforce analytics, operational insights, data governance, and technology enablement to deliver trusted data and actionable insights. The leader will build scalable data products and implement AI-enabled solutions to improve Claims performance and decision-making. Key responsibilities include developing end-to-end data strategies, strengthening data quality, and partnering with IT to build new capabilities. Required skills include experience with large complex database systems, structured and unstructured data, Agile methodologies, and P&C insurance expertise. The role solves the business problem of translating complex claims data into measurable operational value and improved customer experiences.

What you'll do

  • Shape and execute the data, analytics, and technology strategy to enable the future of Claims operations.
  • Lead a multidisciplinary organization overseeing advanced analytics, data science, financial analytics, and data governance.
  • Partner with Technology and Finance to build a scalable data foundation and develop new data products.
  • Implement AI-enabled solutions and advanced analytics to improve claims outcomes and operational efficiency.
  • Oversee the end-to-end process of information management, analytics delivery, and data quality standards.
  • Develop and manage high-performing teams, including training plans, staffing requirements, and expense budgets.
  • Identify and monitor business risks to ensure compliance with corporate risk and information governance policies.
  • Translate complex claims data into actionable insights and measurable operational value for senior leadership.

What we're looking for

  • Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or a quantitative field; OR 4 years of relevant education and/or experience.
  • 10 years of data and analytics related experience in a complex financial services organization.
  • 4 years of people leadership experience building and developing high-performing teams.
  • Experience leading projects using Agile methodologies.
  • Experience conducting large-scale data analysis using internal and external data to support business decision making.
  • Experience with large complex database systems and architecture, including structured and unstructured data.
  • Experience developing and executing an end-to-end claims data strategy, including data capabilities, governance, analytics, and AI enablement (preferred).
  • US military experience through military service or as a military spouse/domestic partner (preferred).

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