This listing doesn't post a salary. Most similar roles pay
$205,000–$279,262.
Based on 240 similar postings.
Employer
About USAA
USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.
USAA currently has
34 open roles
on FindRole.
Listed pay typically runs
$128,200–$245,980
across 22 roles with salary data.
As the Director, Business and Data Analytics, you will lead multiple data and analytics sub-functions within a specific business line. You will be responsible for the strategic, tactical, and operational management of data storage, preparation, exploration, information governance, and delivery. Your daily work involves overseeing the execution of information and analytics platforms, providing thought leadership on architecture decisions, and identifying opportunities to utilize advanced delivery techniques to resolve business issues. The role requires managing high-performing teams and influencing executive leadership through data storytelling. Key technical competencies include SQL, Python, Streamlit, Tableau, and various business intelligence tools. You will also leverage process mining, journey analytics, and AI/ML solutions to identify friction points. This position operates within a complex financial services environment, focusing on optimizing business outcomes, operational efficiency, and enhancing the customer experience through advanced data analysis.
Develop and implement the strategy for data storage, preparation, governance, and analytics delivery.
Oversee the execution of information and analytics platforms to meet business stakeholder needs.
Manage the end-to-end process of information management, analytics, and reporting delivery.
Provide thought leadership on data architecture and integrate industry best practices into strategic plans.
Lead complex projects to identify reporting opportunities and promote advanced self-service capabilities.
Influence senior leaders by providing strategic insights that align with functional objectives.
Manage team capacity, prioritize work, and oversee innovation to resolve business issues.
Ensure all business activities comply with risk management and compliance policies.
What we're looking for
Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or a quantitative field; OR 4 years of relevant education and/or experience.
8 years of data and analytics related experience within a complex financial services organization.
3 years of people leadership experience building, managing, and developing high-performing teams.
Experience collaborating with stakeholders to influence decisions and manage work toward strategic goals.
Strong business acumen regarding measuring outcomes, operations, industry practices, and emerging trends.
Experience leading projects using Agile methodologies.
Experience conducting moderately large scale data analysis to support business decision making.
Proven ability to communicate effectively and tell a story through data to executive leadership.
US military experience gained through service or as a military spouse/domestic partner (preferred).
Experience analyzing customer interactions across business lines and channels (preferred).
Proven delivery of initiatives resulting in measurable improvements in customer experience, operational efficiency, or complaint reduction (preferred).
Technical expertise in SQL, Python, Streamlit, Tableau, and business intelligence tools (preferred).
Experience leveraging process mining, journey analytics, or AI/ML solutions to improve customer experiences (preferred).
Microsoft Power BI
Microsoft Fabric
SQL
Artificial Intelligence
Data Architecture
Scenario Modeling
Advanced Analytics
Business Intelligence
Self-Service Analytics
Data Strategy
SQL
Python
ETL
Tableau
Power BI
Databricks
PySpark
Agile
Jira
Streamlit
Dash
Flask
Power Apps
Version Control
Data Engineering
Business Intelligence
Automation