Director of Data & AI, Post Purchase and Innovation

Gap Inc

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
San Francisco, CA
Posted
15 days ago
Freshness
Confirmed live 2 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $250k
$181k most similar roles pay here $320k

This listing doesn't post a salary. Most similar roles pay $214,488–$285,375.

Based on 239 similar postings.

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About Gap Inc

Gap Inc. is a leading global specialty retailer offering clothing, accessories, and personal care products for men, women, and children

Gap Inc currently has 8 open roles on FindRole.

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At a glance

TL;DR · Director of Data & AI, Post Purchase and Innovation

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As the Director of Data & AI - Post Purchase and Innovation, you will serve as a general manager for data and AI capabilities across fulfillment, returns, call center operations, and emerging channels like marketplace partnerships. You will define the strategic vision, shape the roadmap, and partner with product and engineering leaders to prioritize investments that drive measurable business impact. Your daily responsibilities include leading a cross-functional team of data scientists, analysts, and product managers while championing a test-and-learn mindset through rigorous experimentation design and measurement frameworks. You will oversee the development of scalable algorithms and models to improve efficiency and customer experience. To succeed, you must possess a strong foundation in Python and SQL, along with expertise in retail or marketplace environments to solve complex operational challenges within the post-purchase ecosystem.

Skills

Data Science Python SQL Data Engineering Experimentation Roadmap Planning Algorithms

What you'll do

  • Define and lead the data and AI strategy for Post-Purchase and Innovation ecosystems.
  • Influence executive leadership on technology investment decisions and long-term roadmap planning.
  • Optimize fulfillment, returns, and customer support operations using data-driven insights.
  • Hire, lead, and coach a cross-functional team of data scientists, analysts, and product managers.
  • Design and deploy scalable algorithms and models to improve efficiency and reduce costs.
  • Establish experimentation frameworks and measurement strategies to guide technology decisions.
  • Translate complex technical concepts into actionable initiatives for non-technical business partners.
  • Present data insights and strategic recommendations to senior and executive leadership.

What we're looking for

  • Proven experience leading data or data science teams in fulfillment, returns, or innovation environments.
  • Strong hands-on foundation in Python and SQL.
  • Ability to guide technical direction for data and AI initiatives.
  • Experience in retail or marketplace environments is strongly preferred.
  • Exceptional leadership, communication, and influence skills.
  • Track record of building teams and delivering business outcomes through data.
  • Ability to translate complex technical concepts into actionable insights for non-technical partners.

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