Director, Marketing Platform Engineering and Personalization

What you'll do

• Lead a global platform engineering organization by setting strategy, coaching talent, and building a high-performance culture.
• Drive the end-to-end delivery of the digital marketing platform portfolio, including marketing automation and customer data platforms.
• Oversee personalization and decisioning capabilities across web, email, events, and developer journeys to drive measurable business outcomes.
• Scale self-service data and agentic analytics experiences to provide marketers with faster access to trusted insights.
• Build and modernize scalable data pipelines to unify customer, behavioral, and consent data across marketing and sales ecosystems.
• Partner with Legal, Privacy, and Security teams to maintain consistent data governance and compliance standards.
• Establish standards for platform reliability, observability, incident response, release management, and deployment.

What we're looking for

• A bachelor’s or master’s degree in a relevant technical field, or equivalent experience.
• Experience in software or platform engineering.
• 5+ years of experience leading managers, senior engineers, and external partners.
• Deep expertise in microservices and distributed systems architecture.
• Strong command of modern data architecture, including cloud-native environments, event pipelines, and database design.
• Experience building or operating customer data, marketing automation, personalization, analytics, or AI-enabled platforms at enterprise scale.
• Experience with agentic marketing workflows, LLM automation, audience segmentation, or AI-assisted campaign operations (preferred).
• Background in digital marketing operations or marketing technology at a global technology company (preferred).