Director Information Technology I

Fiserv

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Quick summary

Work type
On-site
Location
Omaha, NEHazelwood, MOStafford, TX
Posted
11 days ago
Freshness
Confirmed live today
Nearby
72 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $236k
$169k $296k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $195,000–$276,170.

Based on 240 similar postings.

Employer

About Fiserv

Fiserv is a global leader in financial services technology, providing core banking platforms, payment processing, digital banking, and merchant acquiring solutions to financial institutions and businesses. Industry: Financial Technology & Payments

Fiserv currently has 117 open roles on FindRole.

Listed pay typically runs $123,500–$193,800 across 85 roles with salary data.

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At a glance

TL;DR · Director Information Technology I

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The Director Information Technology I leads the Manufacturing Processing Tools team, overseeing the applications and platforms that support daily manufacturing operations. This leader is responsible for the strategy, delivery, and continuous improvement of critical systems including job scheduling, tracking, inventory management, reporting services, capacity planning, and operational modeling. The role involves partnering with manufacturing operations to improve visibility, automation, and throughput while ensuring systems remain reliable, scalable, and secure. Key competencies include application lifecycle management, production support, and incident response. The position requires experience with ERP platforms, manufacturing systems, and integrated operational technologies. Candidates should possess skills in workflow automation, production monitoring, and data-driven decision-making to solve complex problems related to high-volume operational processing and manufacturing execution.

Skills

ERP Oracle RAC Manufacturing Systems Workflow Automation Application Lifecycle Management Incident Management Root Cause Analysis Process Automation Database Technologies Reporting Services Capacity Planning Systems Integration Production Monitoring high-availability Change Management

What you'll do

  • Lead and develop teams responsible for manufacturing processing tools and platforms to ensure operational excellence.
  • Own the strategy, roadmap, and performance of applications for job scheduling, inventory, and capacity planning.
  • Partner with manufacturing operations leaders to identify technology opportunities that improve efficiency and visibility.
  • Drive application enhancements and process automation to reduce manual effort and strengthen operational controls.
  • Oversee the design, development, and continuous improvement of manufacturing processing applications and related services.
  • Establish and monitor key performance indicators for application stability, processing accuracy, and team execution.
  • Support incident response, root cause analysis, and recovery planning for systems impacting manufacturing operations.
  • Use data and reporting insights to inform decision-making for capacity planning and future-state operational needs.

What we're looking for

  • 8+ years of experience in technology leadership, application delivery, manufacturing systems, operations technology, or related roles.
  • Demonstrated experience leading teams responsible for business-critical applications in manufacturing, production, or high-availability environments.
  • Proven ability to own application portfolios and drive strategy, delivery, support, and continuous improvement for operationally critical systems.
  • Experience supporting systems related to ERP, manufacturing planning, scheduling, workflow management, inventory control, reporting, or automation.
  • Strong understanding of application lifecycle management, production support, issue resolution, and change management in fast-paced environments.
  • Experience working with enterprise technologies and platforms that support high-volume operational processing.
  • Excellent leadership, communication, and organizational skills with the ability to influence across technical and operational teams.
  • Experience supporting transaction-intensive environments like print/mail or production operations (preferred).

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