Director, IAM Platforms & Services

What you'll do

• Lead a team of professionals to deliver global IAM services for workforce, customer authentication, and directory services.
• Define and execute the strategic vision and multi-year roadmaps across all IAM platforms and services.
• Design, develop, and troubleshoot IAM solutions while providing technical architectural documentation and requirements.
• Ensure IAM platforms remain fully operational during business hours through automation and self-service solutions.
• Eliminate duplicative capabilities and reduce complexities by leveraging enterprise standards and industry best practices.
• Identify and remediate risks, issues, and roadblocks to ensure timely delivery of projects.
• Establish communication frameworks and operational metrics to inform stakeholders and track department performance.
• Manage, grow, and retain talent through the creation of a curriculum for professional development.

What we're looking for

• 10+ years of Information Security experience with a focus on IAM, authentication services, and directory services.
• 8+ years of IAM engineering and/or operational experience.
• Experience engineering and supporting platforms such as MS Entra ID, MS Active Directory, Okta, Auth0, and Netwrix.
• Extensive knowledge of authentication services including conditional access policies, SAML, OIDC, Passkey, FIDO2, and Windows Hello for Business.
• Ability to manage, grow, and retain talent while managing complex activities on short timescales.
• Clear understanding of CoBIT and ITIL Frameworks.
• BA/BS in Information Systems, Computer Science, or a related field (preferred).
• CISSP, CISM, CISA, or other relevant security certifications and knowledge of ISO and NIST standards (preferred).