Director, App Systems

Carmax

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
RichmondPlano, TX
Salary
$148,000–$236,800 / yr
Employment
Full-time
Posted
6 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $237k
This role $192k
$131k $304k
below market most similar roles pay here above market

This role pays less than 82% of similar roles. Most pay $204,150–$269,362 — the blue band above. At the midpoint, this role pays about $192k versus about $237k for comparable roles.

Based on 240 similar postings.

Employer

About Carmax

CarMax is the largest used car retailer in the United States, offering a customer-friendly, no-haggle buying experience with a broad selection of quality used vehicles, financing, and vehicle protection plans. Industry: Automotive Retail

Carmax currently has 33 open roles on FindRole.

Listed pay typically runs $104,000–$156,000 across 19 roles with salary data.

Most-posted roles

View all roles at Carmax

At a glance

TL;DR · Director, App Systems

The Director, App Systems leads the technology strategy and execution for the E2E engagement program. This role involves managing the strategic planning, software development, implementation, administration, and maintenance for a large suite of application systems. The position holder will oversee the development of technology solutions to enhance digital communication via SMS, Email, and Push Notifications, as well as Associate engagement through phone and webchat. Key responsibilities include leading technology discovery, defining product personas, and maintaining architecture with support from the Solution Architect. The role requires expertise in AI, CRM/SF, and Marketing Communication platforms like SFMC. The position solves business problems related to improved profitability and efficiency across departments including Accounting, HR, Legal, Payroll, and Procurement to deliver a superior customer experience.

What you'll do

  • Lead the strategic planning, development, and maintenance for a large suite of application systems.
  • Oversee the development of technology solutions for digital communications including SMS, email, and push notifications.
  • Direct the implementation of AI, CRM, and marketing communication platforms to enhance associate engagement.
  • Lead the discovery and execution of technology products while defining product personas and interaction designs.
  • Maintain the technical architecture for specific products in coordination with Solution Architects.
  • Validate technical feasibility of potential solutions in collaboration with engineering teams.
  • Manage stakeholder expectations and deliver on specific experience outcomes and learning agendas.
  • Develop and communicate technology artifacts to inform and validate ideas with consumers and stakeholders.

What we're looking for

  • BA/BS Degree required.
  • Master’s Degree (preferred).
  • 10+ years of experience in Information Technology.
  • 7+ years of experience in application systems development and implementation.
  • 5+ years of experience managing direct reports.
  • Proven experience in leading technology projects and teams.
  • Strong understanding of interaction design and product personas.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

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