As a DEX Analyst at Adobe, you will join the Digital Employee Experience team to enhance how employees interact with workplace technology. Your role involves administering Nexthink modules and creating experience scorecards aligned with organizational priorities, ensuring data quality and accuracy across various platforms. You will analyze performance metrics and sentiment patterns to identify trends and root causes, translating complex findings into actionable insights for leadership and engineering teams. Additionally, you will collaborate with support and cybersecurity teams to design user-focused solutions, advocate for end-users, and participate in incident analysis to reduce friction. The ideal candidate has 1-2 years of hands-on experience with Nexthink and 4-10 years in data analysis roles, along with strong analytical skills and the ability to communicate complex data effectively. Familiarity with Windows or macOS environments, scripting languages like PowerShell or Python, and ITSM/ITIL practices is preferred for this role supporting organizations with over 15,000 devices.
Skills
Nexthink
Python
PowerShell
Windows
macOS
ITIL
Telemetry
Observability
Survey Development
UX Research
Data Analysis
Large Datasets
Analytics
Communication
Collaboration
User Empathy
Digital Behaviors
What you'll do
Administer Nexthink modules and build experience scorecards aligned with organizational priorities.
Create visualizations, alerts, and reports to translate telemetry into actionable insights for leadership.
Analyze performance trends and root causes using quantitative and qualitative signals.
Translate technical findings into clear narratives for engineering teams and leadership.
Advocate for end-users by ensuring technical decisions reflect human experience implications.
What we're looking for
1-2 years of hands-on experience with Nexthink administration and analytics.
4-10 years of experience in data analysis roles, focusing on large datasets.
Solid understanding of Windows and macOS environments and endpoint performance metrics.
Strong analytical skills to translate complex technical findings into actionable insights.
Excellent communication and collaboration abilities for cross-functional teams.
Passionate about user empathy and digital behavior analysis.
Experience with ITSM/ITIL practices or telemetry platforms (preferred).
Market check
Salary context
This
$120,900–$175,050
range sits above
43%
of similar postings on FindRole.
Peer median band
$120,000–$193,850
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$126,800–$199,000
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Adobe
Adobe Inc. is a global software company known for creative and multimedia software products including Photoshop, Illustrator, Acrobat, and its cloud-based Creative Cloud and Document Cloud suites. Industry: Creative & Digital Experience Software
Adobe currently has
290 open roles
on FindRole.
Listed pay typically runs
$183,300–$265,350
across 290 roles with salary data.
Locations Mclean, Virginia, US62 days ago
$77,600–$176,000
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