This role pays less than
99%
of similar roles. Most pay
$151,086–$224,025
— the shaded band above.
At the midpoint, this role pays about
$113k
versus about
$188k
for comparable roles.
Based on 240 similar postings.
Employer
About Cardinal Health
Cardinal Health is a global healthcare services and products company specializing in pharmaceutical distribution, medical products, and supply chain solutions for healthcare providers and pharmacies. Industry: Healthcare Distribution & Services
Cardinal Health currently has
36 open roles
on FindRole.
Listed pay typically runs
$94,900–$135,600
across 32 roles with salary data.
The Digital Employee Experience Senior Engineer, IT Client Services joins the IT Client Services team to lead a multi-year transformation roadmap focused on improving employee productivity and reducing digital friction. This role serves as both a strategic leader and a technical Product Owner, managing the product backlog, change controls, and release governance for the Digital Employee Experience platform. You will oversee a team of analysts to translate telemetry, sentiment, and operational insights into actionable remediation plans while coordinating with engineering teams to deploy endpoint improvements. Key responsibilities include driving AI-enabled solutions, self-healing automation, and proactive support models. The role requires expertise in ServiceNow management, workflow automations, and MS Office applications. You will solve complex problems regarding digital workplace experience by converting data into measurable outcomes like reduced support costs and optimized technology spending.
Lead the execution of the Digital Employee Experience (DEX) roadmap and multi-year transformation goals.
Manage the product backlog, define requirements, and prioritize fixes for DEX-driven enhancements.
Translate telemetry and sentiment data into actionable remediation initiatives for technical support teams.
Oversee a team of analysts to monitor endpoint performance and identify opportunities for proactive improvement.
Govern change controls, release management, and testing strategies for all enterprise-wide technology updates.
Develop and execute communication strategies to drive employee adoption of new tools and technologies.
Define and report key performance indicators regarding productivity, service desk demand, and automation effectiveness.
What we're looking for
Bachelor's degree in Information Technology, Business Administration, Engineering, Information Systems, or a related field is preferred.
7+ years of experience in Product Management, Digital Employee Experience, End User Computing, IT Service Management, Employee Experience, Technology Operations, or Digital Transformation is preferred.
3+ years of experience leading enterprise-wide programs or products that span multiple technology and business functions is preferred.
Demonstrated experience developing and executing strategic roadmaps, product backlogs, and multi-year transformation initiatives is preferred.
Proven ability to lead large-scale initiatives through influence, collaboration, and stakeholder alignment without direct authority is preferred.
Experience translating business objectives into technical requirements, operational execution plans, and measurable outcomes is preferred.
Exceptional written and verbal communication skills are preferred for presenting to senior leadership and executing end user campaigns.
Strong understanding of endpoint management performance metrics, enterprise end user computing environments, and ServiceNow management is preferred.