below marketmost similar roles pay hereabove market
This listing doesn't post a salary. Most similar roles pay
$124,850–$208,300.
Based on 240 similar postings.
Employer
About Sutter Health
Sutter Health is a not-for-profit integrated health delivery system providing a comprehensive range of hospital and outpatient care services across Northern California. Industry: Healthcare & Hospital Services
Sutter Health currently has
26 open roles
on FindRole.
Listed pay typically runs
$129,188–$193,793
across 10 roles with salary data.
The Device Support Tech 1 joins the Sutter Health System Office-Bay team to provide first-line technical support for a large corporate environment. This role involves identifying problems, performing resolutions, and managing the installation, configuration, and testing of technological equipment, mobile hardware, software, peripherals, and local area networks. The position requires maintaining asset controls and ensuring data security while following standard operating procedures under close supervision. Key responsibilities include responding to end user incidents, recording service requests, and escalating issues to appropriate technical resources. Candidates must possess basic knowledge of Microsoft Windows, Apple OS/IOS, Active Directory, and network topologies. Required competencies include quality control methods, ITIL Foundations concepts, project management understanding, and the ability to analyze complex situations to update knowledge base articles.
Windows
Linux
TCP/IP
DNS
DHCP
iOS
Android
PowerShell
Python
AWS
Azure
Google Cloud
Zendesk
ServiceNow
Jira
ITIL
Remote Support Tools
CompTIA A+
Network+
Microsoft Certified Professional
Microsoft Active Directory
Windows Enterprise 10
Network Infrastructure
VoIP
Virtual Environments
Switch Port Analysis
Technical Documentation
Site Survey
Video Teleconferencing
MTA-IT
network
security