Data Warehouse Support Manager

Arch Capital Group

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Morristown, NJFarmington, CT
Salary
$145,000–$175,000 / yr
Employment
Full-time
Posted
15 days ago
Freshness
Confirmed live today
Closes
Feb 28, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $164k
This role $160k
$114k $210k
below market most similar roles pay here above market

This role pays less than 55% of similar roles. Most pay $126,800–$200,925 — the blue band above. At the midpoint, this role pays about $160k versus about $164k for comparable roles.

Based on 240 similar postings.

Employer

About Arch Capital Group

Arch Capital Group is a global insurance and reinsurance company providing specialty insurance solutions across property, casualty, mortgage, and reinsurance markets. Industry: Insurance & Reinsurance

Arch Capital Group currently has 7 open roles on FindRole.

Listed pay typically runs $142,500–$173,500 across 6 roles with salary data.

Most-posted roles

View all roles at Arch Capital Group

At a glance

TL;DR · Data Warehouse Support Manager

The Data Warehouse Support Manager leads a team of analysts and engineers to maintain the stability and performance of the Segment Data Warehouse environment. This role supports the Property & Casualty reinsurance business by ensuring reliable data for actuarial, underwriting, claims, and finance reporting. Key responsibilities include managing incident triage, root cause analysis, and production support models for business-critical reporting cycles. The manager oversees data quality controls, ETL/ELT processes, and replication streams. Required technical skills include SQL Server, Snowflake, Databricks, Azure Data Factory, and Qlik Replicate. The role also involves troubleshooting Power BI semantic models within Microsoft Fabric. The position solves complex data reliability problems for treaty analysis, loss reserving, exposure management, and regulatory reporting, ensuring consistency between source systems and the warehouse.

What you'll do

  • Manage day-to-day data warehouse support operations including incident triage, root cause analysis, and resolution of ETL/ELT issues.
  • Lead a team of analysts and engineers to monitor Azure Data Factory pipelines, Databricks jobs, and SQL Server batch processes.
  • Own the production support model by managing SLAs, escalation paths, on-call rotations, and incident management for critical reporting cycles.
  • Oversee data quality controls and reconciliation processes to ensure consistency between source systems and the warehouse.
  • Support and troubleshoot Power BI semantic models, datasets, and refresh schedules in coordination with BI developers.
  • Drive continuous improvement initiatives to enhance automation, observability, and reduce recurring incidents across the modern data stack.
  • Govern production change management, release validation, and rollback readiness for the data warehouse environment.
  • Manage vendor relationships, contracts, and offshore support capacity for platform tools and data replication services.

What we're looking for

  • Bachelor’s degree in computer science, Information Systems, or a related field.
  • 10+ years of experience in data warehouse support, operations, or administration.
  • At least 2-3 years of experience in a management or team lead capacity.
  • Strong understanding of ETL/ELT processes, SQL, and relational/cloud database concepts with hands-on experience in SQL Server and Snowflake.
  • Working knowledge of Databricks and Azure Data Factory.
  • Experience with data replication/CDC tools such as Qlik Replicate.
  • Experience with job scheduling, monitoring tools, and incident management processes (ITIL framework experience is a must).
  • Direct experience in P&C reinsurance, familiarity with actuarial data needs, and experience with Microsoft Fabric (preferred).

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