Data Operations Support Lead

General Dynamics

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$169,604–$229,464 / yr
Posted
6 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $178k
This role $200k
$129k most similar roles pay here $240k

This role pays more than 68% of similar roles. Most pay $145,492–$211,200 — the shaded band above. At the midpoint, this role pays about $200k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1123 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 984 roles with salary data.

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View all roles at General Dynamics

At a glance

TL;DR · Data Operations Support Lead

The Data Operations Support Lead leads the CMM Data Modernization and Governance team to deliver integrated data governance, engineering, platform management, reporting, analytics, and AI/ML capabilities. This role is responsible for overseeing the daily operational health of data pipelines, platforms, and governance processes within the Case Management Modernization program. The individual will manage incident response, monitor performance against SLAs, oversee ETL/ELT pipelines, and coordinate production support across cloud, engineering, and infrastructure teams. Key responsibilities include maintaining runbooks, managing RAID logs, and promoting automation through CI/CD and SRE practices. The role requires expertise in AWS, Python, PowerShell, and data observability tools like Monte Carlo or Collibra. The position addresses the technical challenge of modernizing a cloud-based solution to support federal courts by ensuring reliable, high-quality data operations and robust governance standards.

What you'll do

  • Oversee daily operations for data platforms, pipelines, integrations, analytics environments, and related data products.
  • Manage incident response, root-cause analysis, and resolution for critical data infrastructure failures.
  • Monitor platform performance, capacity, and pipeline health against established service level agreements.
  • Coordinate production support across cloud, engineering, cybersecurity, and infrastructure teams.
  • Maintain technical documentation including runbooks, knowledge articles, and escalation paths.
  • Manage risk identification, mitigation strategies, and RAID logs for the program.
  • Partner with data engineering teams to operationalize quality rules, metadata, and lineage processes.
  • Lead and mentor a team of personnel while managing task priorities and performance reporting.

What we're looking for

  • Must have 10+ years of experience in IT Management with a focus on data governance, strategy, and change management.
  • Must possess a bachelor's degree from an accredited college or university.
  • Experience overseeing teams for big data cloud solutions, cybersecurity, data management, and business intelligence is required.
  • Experience operating or supporting master data management platforms or enterprise data governance tooling is required.
  • Familiarity with data governance frameworks like DAMA-DMBOK and related regulatory compliance is required.
  • ITIL Foundation certification or equivalent experience with IT service management practices is required.
  • Experience supporting large-scale data platform migrations or modernization programs is required.
  • Familiarity with scripting/automation tools such as Python or PowerShell to streamline operations is required.

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