Customer Success Manager, Radar
Stripe
Quick summary
Market check
How this pay compares to similar roles
This role pays more than 75% of similar roles. Most pay $158,750–$226,512 — the shaded band above. At the midpoint, this role pays about $227k versus about $193k for comparable roles.
Based on 240 similar postings.
Employer
Stripe is a financial infrastructure platform for internet businesses, providing payment processing, billing, fraud prevention, and banking-as-a-service APIs to businesses of all sizes globally. Industry: Payments Infrastructure & Financial Technology
Stripe currently has 173 open roles on FindRole.
Listed pay typically runs $190,400–$285,600 across 171 roles with salary data.
Most-posted roles
At a glance
As a Customer Success Manager, Radar, you will join the Global CSM Team to manage the post-sales lifecycle for users of Stripe’s fraud and disputes product suite. You will serve as the operational backbone and domain expert for products including Radar Standard, Radar for Fraud Teams, Adaptive 3DS, and Smart Refunds. Your daily responsibilities involve monitoring risk signals, identifying integration gaps, educating users on high-value features, and advocating for customer needs during roadmap discussions. You will collaborate with cross-functional teams like Product, Support, and Data Science to improve fraud rates and payment health. The role requires expertise in payments fraud, chargeback management, and risk operations. You must be proficient in analyzing fraud dashboards, dispute analytics, and authorization rate metrics while presenting performance data to senior stakeholders across risk, finance, and operations functions.
Skills
What you'll do
What we're looking for
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