Specialist Solutions Architect, Radar (Fraud/Risk)

What you'll do

• Act as the primary subject matter expert for the Stripe Radar product suite to accelerate global opportunities.
• Advise on fraud and risk management trends including AI detection, account takeover, and policy abuse.
• Develop technical expertise in rule management, machine learning model tuning, and manual review optimization.
• Create reference architectures and reusable assets to scale the capabilities of the broader go-to-market team.
• Lead strategy and manage key relationships for large, complex customers during the sales process.
• Serve as the "Voice of the Customer" to influence product roadmap and feature prioritization with engineering teams.
• Resolve complex technical issues by acting as a primary escalation point to the engineering department.
• Provide tools, training, and technical guidance to the sales team to qualify leads and close deals.

What we're looking for

• 7+ years of experience in pre-sales, technical consulting, product, or risk strategy roles focused on e-commerce fraud prevention or trust and safety.
• Deep knowledge of the fraud and risk ecosystem, including payment fraud, account takeover, first-party misuse, and policy abuse.
• Demonstrated knowledge of risk management architectures involving rules engines, machine learning models, and manual review queues.
• Strong knowledge of fraud detection signals such as device/IP data, behavioral biometrics, identity verification, and graph-based analysis.
• Strong knowledge of software engineering and architecture patterns to understand how various technologies and systems interact.
• Outstanding communication and presentation skills to explain complex concepts to both technical and non-technical audiences.
• Experience integrating RESTful APIs into web applications or working with multi-processor payment environments.
• Experience managing risk for diverse business models like marketplaces, subscription services, digital goods, and SaaS.