Customer Success Insights Engineer

Nvidia

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Santa Clara, CA
Salary
$168,000–$258,750 / yr
Posted
25 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $193k
This role $213k
$132k most similar roles pay here $272k

This role pays more than 60% of similar roles. Most pay $145,862–$240,000 — the shaded band above. At the midpoint, this role pays about $213k versus about $193k for comparable roles.

Based on 240 similar postings.

Employer

About Nvidia

Nvidia is a leading designer of graphics processing units (GPUs) and system-on-chip units, powering gaming, professional visualization, data centers, and artificial intelligence workloads. Industry: Semiconductors & AI Computing

Nvidia currently has 896 open roles on FindRole.

Listed pay typically runs $184,000–$287,500 across 876 roles with salary data.

Most-posted roles

View all roles at Nvidia

At a glance

TL;DR · Customer Success Insights Engineer

The Customer Success Insights Engineer joins the Customer Success Business Insights team to scale platform adoption through data and AI-native analytical solutions. You will design, build, and operate automated data collection and transformation pipelines across enterprise systems, vendor APIs, and public developer platforms into Databricks. The role involves using multi-agent workflows and LLMs for automated verification and review gates while turning ambiguous leadership questions into measurable metrics and executive dashboards. You will track platform adoption, developer engagement, and ecosystem health across software products. Key technical requirements include expertise in Apache Spark, PySpark, Delta Lake, Databricks Workflows, Unity Catalog, SQL, and Python. You must be able to integrate CRM data with product telemetry. The work focuses on measuring emerging channels like AI agent marketplaces and model hubs while ensuring data honesty and integrity across various developer ecosystems.

What you'll do

  • Build and operate automated data collection and transformation pipelines across enterprise systems and vendor APIs into Databricks.
  • Integrate AI agents into the engineering lifecycle for multi-agent workflows, automated verification, and adversarial review gates.
  • Translate ambiguous leadership questions into measurable definitions, transparent metrics, and self-serve dashboards.
  • Develop executive dashboards and analytical products to track platform adoption, developer engagement, and ecosystem health.
  • Partner with internal teams and external vendors to source new telemetry and establish data baselines before product changes ship.
  • Operationalize measurement for emerging channels like AI agent marketplaces and model hubs where APIs change frequently.
  • Ensure data integrity by investigating anomalies and ensuring every metric is defensible before it reaches an executive audience.

What we're looking for

  • BS degree in Computing Science, Engineering, Math, or equivalent experience.
  • 8+ years of experience in Data Engineering, Analytics Engineering, Business Intelligence, or similar roles building production data products.
  • Proven experience operationalizing LLMs into autonomous agents for engineering workflows and automated verification.
  • Deep expertise in Apache Spark, PySpark, Delta Lake, and Databricks Workflows.
  • Expert SQL and Python skills including API-based data ingestion from enterprise systems and third-party platforms.
  • Experience integrating CRM and enterprise data with product telemetry into unified analytical models.
  • Track record of building executive-facing dashboards and analytical narratives.
  • Background in NVIDIA AI technologies, developer ecosystem measurement, or active Databricks Certifications (preferred).

More like this

Similar roles

Senior Customer Success Engineer

Nvidia

Remote 32 days ago $200,000$322,000
Golang Python C++ Java Rust Kubernetes Distributed Systems Cloud Infrastructure High-Performance Computing DevOps Networking Storage AI/ML Workloads IaaS PaaS SaaS Scripting
10+ yrs exp Remote

Lakehouse Engineer and Analyst, Mid

Booz Allen Hamilton

McLean, VA 45 days ago $77,600$176,000
Databricks Delta Lake PySpark SQL Python R NoSQL Spark Kafka Hadoop Hive EMR Unity Catalog NLP Machine Learning AI Plotly Seaborn ggplot2 MapReduce
3+ yrs exp

Customer Success Engineer, Industry Solutions

HP Inc.

Spring, TX 73 days ago $116,150$182,400
Agile Scrum Kanban JIRA Automation Project Management Change Management Continuous Improvement Lean Manufacturing New Product Development Software Development Risk Management Sprint Planning Process Improvement
7+ yrs exp

Customer Success Executive

Okta Inc

San Francisco, CA 7 days ago $204,000$281,000
SaaS Enterprise Security Okta KPIs Strategic Business Reviews Customer Success problem-solving
10+ yrs exp

Success Insights Manager

Okta Inc

Bellevue, WA +2 43 days ago $116,000$174,000
Generative AI LLM Prompt Engineering Salesforce.com Gainsight Pendo Tableau Databricks Snowflake Matik SaaS Access Management Content Automation
5+ yrs exp